Support » Plugin: BigBlueButton » It is currently not possible to create rooms on the server. Please contact suppo

  • It is currently not possible to create rooms on the server. Please contact support for help.

    Hey I received this message today when trying to enter the conference room.
    Any solutions?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Ok. so I’m making a server through Ubuntu Server but I get stuck on when I actually try to install Bigbluebutton.

    sudo apt-get install bigbluebutton
    Reading package lists… Done
    Building dependency tree
    Reading state information… Done
    Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming.
    The following information may help to resolve the situation:

    The following packages have unmet dependencies:
    bigbluebutton : Depends: bbb-config but it is not going to be installed
    E: unable to correct problems, you have held broken packages.

    This has nothing to do with this plugin.

    It works as expected, add your own server.
    If you can’t create the BBB your own, ask for commercial support, BBB has listed several partner companies which can do this easily.

    I have the same problem. Can somebody help out?

    What show possibly be the cause for such an issue?

    It finally opened and I did carry on with some video conference on it. I just realized that since the server is a free server, it is wanted by so many people at a given time. so the only solution to this is to have one’s own server.

    That is correct @gasmsy. The test-install BBB server isn’t always stable, so you should definitely create your own BBB server. Please refer to the BBB install documentation here: https://docs.bigbluebutton.org/2.2/install.html

    • This reply was modified 8 months, 2 weeks ago by etiennevvv.

    No it is not working if we change the server to ours. I did in many dedicated servers still as soon as changing server away from blindsidenetworks – it shows the error. Blindsidenetworks forces everybody to go to their server

    I am talking about wordpress plugin
    The server I installed and working fine

Viewing 7 replies - 1 through 7 (of 7 total)
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