Problems with notifications

  • Resolved mat63

    (@mat63)


    6 years, 6 months ago

    Good day,

    I have a hard time with the extension because it kind of worked but now it doesn’t work anymore:

    Basically, I want every users to be notified when someone creates a new event (évènement in French) : http://s700996656.onlinehome.fr/creer/
    I use the extension eventsmanager : http://s700996656.onlinehome.fr/medias/5.PNG

    I want also every users to be notified when someone creates a new ad (petite annonce in French). I use the extension WP adverts. http://s700996656.onlinehome.fr/medias/6.PNG

    So I created notification rules. Thoug, It just worked once for a new ad. I tried to create new events and adds with my admin account and another classic account of a suscriber.
    http://s700996656.onlinehome.fr/medias/8.PNG

    At worst, the other solution would be to be able to choose creating a notification when the page containing events or ads is updated. Yet, I couldn’t find in the documentation how we could select a specific page being updated for the notifications.

    Hopefully, I was clear. I could provide more informations if needed. Just to mention that when I use the test email function, it works perfectly. So I don’t understand what’s going on. I tried to look into the prem add-ons but they don’t seem to fit my needs.

    Thank you so much for your help !

    • This topic was modified 6 years, 6 months ago by mat63.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
1 2
  • Plugin Author bnfw

    (@voltronik)

    6 years, 6 months ago

    Hi @mat63,
    Thanks for your message.

    So are you saying that new ads and new events aren’t triggering notifications? Or just one or the other isn’t working?

    Thanks,
    Jack

    Thread Starter mat63

    (@mat63)

    6 years, 6 months ago

    Hi !

    I’m saying none of them. I tried to create plenty of them (ads end events), waited a long time and I never received any notification.

    Thanks !

    Plugin Author bnfw

    (@voltronik)

    6 years, 6 months ago

    Hi @mat63,

    Ok, have you tried an SMTP plugin to help with improving email deliverability?
    I recommend Post SMTP / Email log: https://wordpress.org/plugins/post-smtp/

    Thanks,
    Jack

    Thread Starter mat63

    (@mat63)

    6 years, 6 months ago

    Hi !

    Thank you for taking care of my case 🙂

    So I installed and set the plugin you mentionned above. It allowed me to receive an email when a new user is registred. It wasn’t the case before this plugin. So it is better in a way.

    But it still does’nt work when it comes to the new ad or event. So I don’t know …

    Is it possible to choose a specific page being updated to get a notification ?

    Thanks !

    Plugin Author bnfw

    (@voltronik)

    6 years, 6 months ago

    Hi @mat63,
    Ok, I think we’re getting somewhere.

    Are you using a plugin for the ad and event posts? If so, which one?

    Thanks,
    Jack

    Thread Starter mat63

    (@mat63)

    6 years, 6 months ago

    HI!

    Yes I’m using events manager (événements page) and WPadverts (Entraide page).

    https://fr.wordpress.org/plugins/events-manager/

    https://wpadverts.com

    Thank you! 🙂

    • This reply was modified 6 years, 6 months ago by mat63.
    Plugin Author bnfw

    (@voltronik)

    6 years, 5 months ago

    Hi @mat63,
    Thanks.

    Are you posting events and ads via the WP Admin or a front-end form?

    Thanks,
    Jack

    Thread Starter mat63

    (@mat63)

    6 years, 5 months ago

    Hi !

    Ah yes you got a point ! the notifications work when an event or an add is added using the wp-admin.

    It’s true that when I use the font-form it doesn’t work …

    Is it possible to solve this problem ?

    Thanks a lot 🙂

    Plugin Author bnfw

    (@voltronik)

    6 years, 5 months ago

    Hi @mat63,
    Please refer to this help document and let me know how you get on: https://betternotificationsforwp.com/documentation/compatibility/support-plugins-front-end-forms/

    Thanks,
    Jack

    Thread Starter mat63

    (@mat63)

    6 years, 5 months ago

    Hi Jack !

    Ok so the only file I found which may looks like the functions.php is the file bnfw.php in /wp-content/plugins/bnfw
    is it this one ?

    If so, could you please tell me where I should add the line ?
    Please check here : https://gist.github.com/Matthieu63/41ee3200ccbdca6ef8fcb117ebbcd3b9

    Many thanks ! 🙂

    Plugin Author bnfw

    (@voltronik)

    6 years, 5 months ago

    Hi @mat63,
    No – the functions.php file I’m referring to is in your active theme folder. You may need to create a child theme in order to ensure future compatibility with any changes you make.

    Let me know how you get on.

    Thanks,
    Jack

    Thread Starter mat63

    (@mat63)

    6 years, 5 months ago

    Hi Jack !

    I’m really sorry because I don’t know how to code :O

    So yes I found the file you were talking about. I inserted the line in the slot 25 https://gist.github.com/Matthieu63/992c01a2cd851bc14f75b7254f4010db

    But it doesn’t work. I guess I didn’t put it in the good place.

    A child theme ?, it might be too complicated for me. Can’t I just add the line at the same place for each new updates of the theme (oceanwp) ?

    Thank you 🙂

    machank

    (@machank)

    6 years, 5 months ago

    I’m guessing, from my several months of using WordPress and participating in plugin forums, that a lot of us do not know how to code. For plugin developers, where to insert the offered coded line(s) seems obvious. What I would like, from anyone who is in a position to know, is a recommendation for a good WordPress-specific reference-tutorial book for how one does all of the steps, including child-theme creation and inserting code in different files.
    For instance, when I looked into child-theme creation the first roadblock I found was that I needed to install an Apple app, xcode, on my Mac. But my Mac is 2-steps behind the latest OS and the xcode available from Apple won’t run on my OS. Wondering whether there is an alternative.
    This comment, of course, and my example in particular, is way beyond the specific concern that mat63 had, but I wanted to put out the general problem about novices needing tutorial help anyway for more expert WordPress folks who happen to read this.
    Hank

    Plugin Author bnfw

    (@voltronik)

    6 years, 5 months ago

    Hi @machank,
    Thanks for your message.

    WordPress makes this process very easy by providing a built in editor when modifying your theme. You can go to Appearance > Editor and edit the functions.php file and add the code mentioned above.

    @mat63,
    It looks like the code has been copied with curly apostrophes as opposed to straight ones.

    If you need help with this, you may need to contact a developer to make the necessary changes. Specific changes to themes, etc. is beyond the level of support that I can provide unfortunately.

    Hope this helps.

    Thanks,
    Jack

    sohaaib

    (@sohaaib)

    6 years, 5 months ago

    I configured the plugin according to the video but still i am not getting any notification nor did my subscriber.

    here is my website

    http://biggadgetattic.com

Viewing 15 replies - 1 through 15 (of 16 total)
1 2
  • The topic ‘Problems with notifications’ is closed to new replies.