It doesn’t show some statistics

Resolved

(@pfcolor)

Hello.
I’m having trouble since I installed WP Statistics 8.7.2 on WordPress 4.1.
(I newly started to use WordPress and WP Statistics, so I installed cleanly. I DIDN’T upgrade WP Statistics and WordPress neither.)

In some menus, WP Statistics doesn’t show statistics.
(Pages, Referers, Visitors…)

It doesn’t show anything except some blank boxes.

I attach source code:

<script type="text/javascript">
	postboxes.add_postbox_toggles(pagenow);
	});
</script>
<div class="wrap">
	<!-- Screen icons are no longer used as of WordPress 3.8. -->	<h2>Recent Visitors</h2>
	<ul class="subsubsub">
		<li class="all"><a class="current"href="?page=wps_visitors_menu">All <span class="count">(7)</span></a></li>
			</ul>
	<div class="postbox-container" id="last-log">
		<div class="metabox-holder">
			<div class="meta-box-sortables">
				<div class="postbox">
					<div class="handlediv" title="Click to toggle"><br /></div>
										<h3 class="hndle"><span>Recent Visitor Statistics</span></h3>
										<div class="inside">

It ends with <div class “inside”> which is not closed. No </body>. No </html>. etc.

In console, it alerts ‘SyntaxError: Parser error’ in

<script type="text/javascript">
	postboxes.add_postbox_toggles(pagenow);
	});
</script>

third line: ( }); ) .

How can I see those statistics?

Thank you.

https://wordpress.org/plugins/wp-statistics/

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor Greg Ross
(@gregross)

9 years, 3 months ago
Can you check your wp-statistics/includes/log/top-pages.php, it should be 6,487 bytes in size.

The first few lines should be:
```
<script type="text/javascript">
	jQuery(document).ready(function(){
		postboxes.add_postbox_toggles(pagenow);
	});
</script>
```
The code you included above is missing the jQuery line which is causing the parse error.

You may have a corrupted install, try removing and re-installing WP Statistics.
Thread Starter Kim Dongwook
(@pfcolor)

9 years, 3 months ago

I checked wp-statistics/includes/log/top-pages.php.
The first few lines are exactly same as you mentioned.

However, it’s so weird.
After checking that file, I removed WP Statistics via removal tool inside WP Statistics Settings, deactivate in Plugins menu and delete it. After that, I re-installed WP Statistics via FTP upload.

The weird thing is…. When I checked top-pages.php for the first time, it was 6,487 bytes in size. But when I re-installed WP Statistics and checked top-pages.php for second time, it was 6,295 bytes. Codes you mentioned(script…jQuery…) still existed. I re-uploaded top-pages.php file, but it is still 6,295 bytes. (In my computer—not wordpress server—, it is 6,487 bytes.)

By the way, codes you mentioned exist. And after re-installing, WP Statistics still shows empty boxes with the same console error and missing some closing HTML tags.

Plugin Contributor Greg Ross
(@gregross)

9 years, 3 months ago

If you look at the page source code (ctrl-u in your browser) to one of the pages that isn’t working, is the jQuery line in it?

Have you tried another browser?

Thread Starter Kim Dongwook
(@pfcolor)

9 years, 3 months ago

I’ve tried Safari, Chrome, Firefox on Mac, and IE 11 on Windows.
ALL browsers are showing the source code that DOESN’T have ‘jQuery line’.

It may be a server-side problem…. but I don’t have any knowledge about it.

Plugin Contributor Greg Ross
(@gregross)

9 years, 3 months ago

Do you use a caching plugin?

Try disabling your other plugins and see if it is a conflict with one of them.

Thread Starter Kim Dongwook
(@pfcolor)

9 years, 3 months ago

After deactivating SEO Redirection Plugin(https://wordpress.org/plugins/seo-redirection/), the problem has solved.

Thank you for your detailed reply!
Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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