Support » Plugin: Better Search » it does work… to break the layout

  • – with “seamless” on, it didn’t apply anything of my settings and my search page stayed the same
    – with “seamless” off, my page search completely missed header/container, plus I didn’t see any heatmap or any search improvement
    I won’t bother investigating as I will get the usual reply: “it’s your theme’s fault.”
    Well, maybe it just isn’t, since this plugin is not been updated for a year and maybe, just maybe, it is the one with the fault in it.

    updated!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ajay

    (@ajay)

    If you read my support responses in the forum, you’d know I don’t give the standard “It’s your theme fault” but rather work with users to get their queries resolved.

    It would have been more helpful if you’d raised a query rather than give it a bad rating assuming you’d not get support.

    The plugin is fully compatible with the latest versions of WordPress and hasn’t needed a major update for that yet.

    let’s just agree this: I’ll upgrade my ratings on the basis of your good faith, but since the plugin is compatible with the latest WP… then it’s just my theme’s fault.

    Plugin Author Ajay

    (@ajay)

    Thanks. I’m still keen to work with you to see if we can figure out a clean solution. It could be theme compatibility, but the plugin can be made to fit a theme by designing a specific template based on the theme.

    Do you have a free theme that I can check out?

    My theme is a premium one, and unfortunately it has got more flaws than a free one. I thank you for the will to investigate but maybe we’ll end up with writing yet another custom code, and to be honest I already have too many plugins wich have been tweaked to accomodate my theme. I’m currently in the process of rewriting it… once finished I might give BetterSearch a new try.

    Plugin Author Ajay

    (@ajay)

    Understood. Do let me know if you then run into issues with Better Search

Viewing 5 replies - 1 through 5 (of 5 total)
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