it does not work properly with DHL

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Andreas W.

    (@aweissinpsyde)

    5 years, 6 months ago

    Hallo @likeagency,

    I’m sorry for your issue but when the process works fine without your DHL plugin the mistake comes from the DHL plugin. There is a PayPal Guideline has to transmit data to PayPal and your DHL transmit the data wrong and PayPal Plus can’t have it. The plugin might work with PayPal but PayPal PLus has other requirements and the developer should have a closer look at what’s allowed and what not.

    The fee isn’t the problem I since the fee calculation is it. Means PayPal Plus allows only 2 numbers after the comma and maybe here is the problem.

    Can you please try to use a fee like 5 EUR?

    Thank you so much

    Regards
    Andreas

    Thread Starter likeagency

    (@likeagency)

    5 years, 6 months ago

    Thanks for replay,
    price changing does not solve the problem. I’m confused.
    I’ll move your answet to them, we’ll see.

    Plugin Support Andreas W.

    (@aweissinpsyde)

    5 years, 6 months ago

    Hello @likeagency,

    please keep me update. Did you try it with for e.g. 5 EUR

    Thread Starter likeagency

    (@likeagency)

    5 years, 6 months ago

    Hi Andreas,
    Yep we have set integer valuse on DHL plugin, and on shipping zones. Do not going forward.

    Plugin Support Andreas W.

    (@aweissinpsyde)

    5 years, 5 months ago

    Hello @likeagency,

    are there any Updates with the DHL plugin?

    Thread Starter likeagency

    (@likeagency)

    5 years, 5 months ago

    Hi Andreas,
    We’re waiting for feedback :(.

Viewing 6 replies - 1 through 6 (of 6 total)
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