Support » Plugin: YITH WooCommerce Ajax Product Filter » It does not work on category pages but it does work in the main store

  • Resolved desmarcat

    (@desmarcat)


    Hello, good morning and thanks for your execlente plugin.
    I have been using it in an online store for several years, and never gave any additional problem, beyond what it means to customize a theme.
    Since about a month ago, and after updating WordPress to version 5.1, Woocommerce, etc., the plugin has stopped working in the pages of category, taxonomy, etc, where before it was shown.
    I have read the plugin support information, the forum articles and everything related to the filter, but after trying, I have not been able to show the plugin on the mentioned pages.
    I am quite desperate and I would appreciate your help. I am even willing to buy the plugin, because as I said before, it seems a great complement to any online store.
    Any help is welcome.

    Thanks in advance.

    It works: https://flexavalencia.es/tienda-online-flexa/
    It does not work (before yes): https://flexavalencia.es/categoria-producto/camas-flexa/ (for example)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi,
    and thank you for writing in!

    Probably your theme doesn’t print the sidebar in Category pages, so this case you should contact your theme developers to ask them how to add a sidebar in Category pages: this way you’ll be able to add the widgets to that sidebar.

    Thank you for your reply.

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,

    Thanks to you to contact us!
    I hope you reach your goal.

Viewing 3 replies - 1 through 3 (of 3 total)
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