Support » Plugin: Download Monitor » It does not work. Do not support cache plugins

  • It does not work. Do not support cache plugins

    Tested with:
    – WPRocket and W3 Total Cache
    – PHP 7.3
    – WordPress 5.7.2
    – Cloudflare active

Viewing 12 replies - 1 through 12 (of 12 total)
  • I am currently working on the same problem (with W3TotalCache plugin).

    After much research and deduction, I was able to determine that the problem is with the browser cache.

    So you can disable browser cache in W3TotalCache plugin to fix it.

    Plugin Author raldea89

    (@raldea89)

    Hello @joska1993 , @noe5221 ,

    Could you please be more specific about what does not work with the cache plugins? Clicking the download links doesn’t download the files ( just tested this but it does )? Could you give a use case?

    Warmly,
    Razvan

    Thread Starter joska1993

    (@joska1993)

    @raldea89 the file starts to download but the download is paused

    Plugin Author raldea89

    (@raldea89)

    @joska1993 could you please tell me what operating system you are using?

    Thread Starter joska1993

    (@joska1993)

    @raldea89 is a shared hosting under linux

    Plugin Author raldea89

    (@raldea89)

    @joska1993 I am talking about your OS. Tested something and it seems that files that are hosted on other domains than your main domain will not be downloaded on Macs, only Windows ( did not test on Linux ). Are you trying to download files hosted on other domains?

    Thread Starter joska1993

    (@joska1993)

    @raldea89 mine is Windows and does not download

    Plugin Author raldea89

    (@raldea89)

    @joska1993 are the files hosted on your domain or from other sources? Could you please give a link to the page with the download so I can test it and see if I can find any problems?

    Thread Starter joska1993

    (@joska1993)

    @raldea89 are in my domain

    test: https://espachollos.com/tester/

    • This reply was modified 11 months, 2 weeks ago by joska1993.
    Plugin Support mplusb

    (@mplusb)

    Hi @joska1993,

    Thank you!
    Is it possible to send us a list of your plugins? That would really help us narrow the issue down.
    Thank you so much for all your help.

    Warmly,
    Mihaela

    Thread Starter joska1993

    (@joska1993)

    yes @mplusb

    Plugins:
    AAWP
    ACF Rest Options Advanced
    Advanced Custom Fields
    Advanced Custom Fields PRO
    Advanced Custom Fields: Theme Code Pro
    API REST de ACF
    Classic Editor
    Contact Form 7
    Custom Post Type UI
    Disable REST API
    Download Monitor
    Easy Table of Contents
    GP Premium
    Imagify
    JSON Basic Authentication
    Loco Translate
    ProfilePress
    Redirection
    Schema Pro
    Shortcodes Ultimate
    Shortcodes Ultimate: Extra Shortcodes
    Shortcodes Ultimate: Shortcode Creator
    Site Kit by Google
    WP Add Custom CSS
    WP Rocket
    Yoast SEO Premium

    ** Deactivating everything, the same thing still happens.

    After much research and deduction, I was able to determine that the problem is with the browser cache (for my case). More precisely, it comes from the gzip compression.

    The easy way to solve the problem is to disable gzip compression in W3TotalCache plugin. This solution is not optimal and i need to use gzip, so I continue my research.

    • This reply was modified 11 months, 2 weeks ago by noe5221.
Viewing 12 replies - 1 through 12 (of 12 total)
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