It does not work

  • bn01

    (@bn01)


    5 months, 3 weeks ago

    The plug does not work. It will say it is downloading the reviews, but even after 4 months it says the same thing.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter bn01

    (@bn01)

    5 months, 3 weeks ago

    To see if it would make any difference, I changed the tripadvisor url from .co.uk to .com and the plugin downloaded all the reviews. Hope this may help others facing the same issues I did.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    5 months, 2 weeks ago

    Hi @bn01 ,

    Thank you for your feedback.

    The co.uk link version should be accepted as well, it should not cause any problems.

    Could you check if you’re using the latest version of the plugin?

    If you do and a similar issue occurs, please try recreating the plugin. To re-create the plugin, go to the “Advanced” menu and click the “Re-create” button to reset it. Then, in the “Free Widget Configurator” tab, follow the setup steps again to properly configure the plugin.

    Let me know if you need further assistance.

    Best regards,
    Lídia
    Trustindex Support Team

Viewing 2 replies - 1 through 2 (of 2 total)

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