Support » Plugin: Advanced Flat Rate Shipping Method WooCommerce » It didn’t show additional charge in checkout page

  • Resolved juliashih

    (@juliashih)


    Hi support team,

    I have installed this plugin and tried to set up a rule that “orders below EUR150 will be subject to an additional charge of EUR20.”.
    I entered 20 EUR in “Shipping Charge (โ‚ฌ) *” case.
    And the rule I set cart subtotal(before discount) less than< 150.
    I tried to add some products in my cart afterwards, and the total is less than 150EUR. However, when I went to the checkout page, it didn’t show the additional charge of EUR20.
    Did I make any mistake in the set up process?

    I hope you could help me with this issue. Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Afsana

    (@afsanamultanii)

    Hi @juliashih

    Thank you for contacting us.

    As per your details, I understand you required to charge 20 EURO if Cart Subtotal is less than < 150.

    For this, can you please review this Documentation, and check if you have type only 20 or 20 EURO, coz it only counts number at the place of “Shipping Charge (โ‚ฌ) *”.

    I hope this helps, please let me know how it works, or share your backend screenshot with us to assist you further. ๐Ÿ™‚

    Thank you.

    juliashih

    (@juliashih)

    Hi @afsanamultanii

    Thank you for your reply.
    However, the issue is not solved yet since I didn’t type EUR20.
    I typed numbers only as your suggestion.

    Below is the link for screenshot of my setting.
    https://elementi.dk/nz/wp-content/uploads/2019/03/Screenshot.jpg
    Could you please check if everything is correct for me?
    Thank you ๐Ÿ™‚

    Afsana

    (@afsanamultanii)

    Hi @juliashih

    Thank you for sharing the screenshot. ๐Ÿ™‚

    Here is your website link:- http://elementi.dk/

    Your shipping method is working fine, please review this screenshot:-

    > If Cart Subtotal is less than 150 Euro charges are 20 Euro.
    https://prnt.sc/ovjjw6.

    > If Subtotal is above 150, it will not calculate the shipping methods.

    https://prnt.sc/ovjpjh

    Please write me back how it works for you ๐Ÿ™‚ Happy to help.

    Thank you.

    Hi @afsanamultanii

    Thank you so much for the explanation.
    It works just as your screenshots show now.

    Besides, we would like to know if it is possible for us to change something here.
    https://prnt.sc/ovjpjh
    Our shopping rule is that we (the shop) pay for the shipping cost unless their order is under EUR 150. Therefore, we would like it to be “Orders over EUR 150 get 100% free shipping.” and don’t show the calculate shipping option, or just don’t show the subtotal section is fine too.

    Is there any possible solution for this? Please advise.
    Thank you in advance!

    • This reply was modified 2 months, 4 weeks ago by juliashih.
    Afsana

    (@afsanamultanii)

    Hi @juliashih

    Your first query is resolved, that’s awesome.

    As per your second query:- Charge free-shipping if the order (Cart Subtotal) is above $150.
    >> Let’s create a second rule with free shipping as below:-

    –> Shipping Charges = 0
    –> Cart Subtotal > 150

    I am sharing screenshot here:- Shipping settings and Cart page, to see how it works. ๐Ÿ™‚

    I hope this information is helpful. Let us know how it works. Thank you.

    • This reply was modified 2 months, 3 weeks ago by Afsana.

    Hi @afsanamultanii ,

    Thank you so much!
    Now the shipping rules have been set up as the way I want it.
    You’re awesome ๐Ÿ™‚ Thanks again!

    Plugin Author MULTIDOTS

    (@dots)

    Thank you, @juliashih for your reply.

    Let us know if you need any further assistance. we are happy to help.

    Thanks,

    Hi @dots @afsanamultanii ,

    Somehow my store didn’t show the additional charge again.
    Could you please look into this for me? Thank you in advance!
    https://elementi.dk

    My inquiry before:
    “I had set up a rule that โ€œorders below EUR150 will be subject to an additional charge of EUR20.โ€.
    I entered 20 EUR in โ€œShipping Charge (โ‚ฌ) *โ€ case.
    And the rule I set cart subtotal(before discount) less than< 150.
    I tried to add some products in my cart afterwards, and the total is less than 150EUR. However, when I went to the checkout page, it didnโ€™t show the additional charge of EUR20.
    Did I make any mistake in the set up process?”

Viewing 8 replies - 1 through 8 (of 8 total)
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