it did not work

  • Resolved cadentic1982

    (@cadentic1982)


    2 years, 10 months ago

    hi

    I am never able to use it at all. my cart having one test product but the whole checkout is never showed up. it did not get integration with woocommerce block or anything.

    thx
    sayantan

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    2 years, 10 months ago

    Hello,

    would you please make sure the [woocommerce_checkout] shortcode is present on the “/checkout/” page?

    Thread Starter cadentic1982

    (@cadentic1982)

    2 years, 10 months ago

    yes, it was there always. that is the reason elementor never opened it up ever.

    Plugin Author Diana Burduja

    (@diana_burduja)

    2 years, 10 months ago

    And if you deactivate the Multi-Step Checkout plugin the checkout form shows up alright?

    Thread Starter cadentic1982

    (@cadentic1982)

    2 years, 10 months ago

    hi

    but there are no fields which must come up.

    I am getting something like this within the element or panel. but it worked on preview mode but can not change the style and design of the pages. it is a limitation. some webhooks are not working due to itheme security(wordfence) I guess. and Razorpay had a faulty incompatible plugin

    thx
    sayantan

    • This reply was modified 2 years, 10 months ago by cadentic1982.
    Plugin Author Diana Burduja

    (@diana_burduja)

    2 years, 10 months ago

    If there are no checkout fields showing up without the Multi-Step Checkout plugin installed, then there will be no multi-step checkout fields showing with the Multi-Step Checkout plugin installed.

    I’m not sure what is the problem. Maybe the faulty webhooks due to iTheme Security plugin or incompatibility of the Razorpay plugin. You’ll have to find out by yourself by deactivating the other plugins one by one until the checkout page works alright.

Viewing 5 replies - 1 through 5 (of 5 total)
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