iStock connection issue

  • Resolved swdmnn

    (@swdmnn)


    1 year, 1 month ago

    Hi,

    Since last week, search on istock gives a “Please reconnect the account on stockpack, the permissions have expired. Go to the providers page on stockpack.co/providers” message.

    After disconnecting and successfully reconnecting the account on stockpack, the same error occurs.

    Any idea ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author StockPack

    (@stockpack)

    1 year, 1 month ago

    Hi,

    There’s isn’t a known issue related to istock, we just tested and we were able to download and license after connecting, can you write trough the support widget on the right bottom side on the website so we can identify the account?

    https://stockpack.co/

    I will close this ticket, but feel free to reopen at any time.

    • This reply was modified 1 year, 1 month ago by StockPack.
    Thread Starter swdmnn

    (@swdmnn)

    1 year, 1 month ago

    Issue quickly fixed by a very reactive StockPack support. Thank you !

    Plugin Author StockPack

    (@stockpack)

    1 year, 1 month ago

    Thank you for the kind words!

Viewing 3 replies - 1 through 3 (of 3 total)

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