Support » Plugin: WP eCommerce » Issues with WP eCommerce on mobile devices

  • Store URL:
    WordPress version: 3.8.1
    WP e-Commerce version:
    Gold Cart version: None
    Theme: Genesis

    I installed WEC, and it works just fine on desktops, however on mobile devices it’s not allowing people to checkout completely. Instead it reload the Checkout page instead of going to PayPal.

    To troubleshoot, I’ve deactivated all plugins except for WEC and tried to checkout, but the same error occurs on mobile devices. I tested purchasing on a desktop and the sale was recorded in Store Sales, however when I tried to checkout on a mobile device, no record is in Store Sales.

    Lastly, it doesn’t matter what type of mobile device, tablets have the same issue as well.

    Let me know if you need more information.

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