Support » Plugin: Simple Lightbox » Issues with WP-admin panel and Simple ightbix

  • Resolved fieldtripven

    (@fieldtripven)


    Hello, We re having issues logging into the WP-admin panel. It seems that there is an issue with Simple Lightbox. It was working fine yesterday. Please advise.

    Fatal error: Uncaught Error: Call to undefined method SLB_Admin_View::require_form() in /var/www/wptbox/wp-content/plugins/simple-lightbox/controller.php:331 Stack trace: #0 /var/www/wptbox/wp-includes/class-wp-hook.php(286): SLB_Lightbox->admin_menus(”) #1 /var/www/wptbox/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /var/www/wptbox/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /var/www/wptbox/wp-admin/includes/menu.php(154): do_action(‘admin_menu’, ”) #4 /var/www/wptbox/wp-admin/menu.php(308): require_once(‘/var/www/wptbox…’) #5 /var/www/wptbox/wp-admin/admin.php(152): require(‘/var/www/wptbox…’) #6 /var/www/wptbox/wp-admin/index.php(10): require_once(‘/var/www/wptbox…’) #7 {main} thrown in /var/www/wptbox/wp-content/plugins/simple-lightbox/controller.php on line 331

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Archetyped

    (@archetyped)

    Hi, as you noted that SLB was working without issue yesterday, did you make any changes/updates to WordPress (WordPress update, plugin installation/updates, etc.) or your server settings, such as PHP version/configuration, Apache version/configuration, .htaccess configuration changes (which can be made by other plugins), etc.

    Such changes are a likely cause for an error like this to appear abruptly. Determining what changed is the best way to avoid such errors in the future.

    As for clearing the error, I would recommend logging in to your server via FTP and deleting Simple Lightbox’s folder in the site’s plugins directory. You can reinstall the plugin once you’ve confirmed the server is properly configured.

    Please provide the following information and I would be glad to take a closer look and test for any compatibility issues with your configuration:

    • WordPress version
    • PHP Version
    • Apache Version

    Thanks.

    Plugin Author Archetyped

    (@archetyped)

    This ticket has been closed due to inactivity. If you are still experiencing an issue with SLB, please provide the previously-requested details and I would be glad to reopen the ticket and take a look.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.