Support » Plugin: Login Security Solution » Issues with Woocommerce

  • Resolved despachotres


    Hi Daniel,

    I’ve installed your plugin and so far so good. However, I’m having an issue with Woocommerce. Here the steps so you can check it out:

    1.- A user tries to login at (default woocommerce “account” page)
    2.- He has forgotten his password, so clicks the “Lost password” link. Then, he is sent an email with a link to reset password.
    3. Once the mail arrives, the user clicks the link and is lead to a page to reset password.

    Here’s is the problem. If you enter a password that meets the conditions of your plugin , that is, a strong password with at least 10 characters, with upper and lowercase, a number…then you’re good and you can change it.

    But if you enter a password that doesn’t meet that requirements, the process is not completed and no message is regarding the password requirements (the ones you can see, for example, in the WordPress default login page). The page that is supposed to display that message is not completely loaded.

    I can send you a user login so you can test in the store…

    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Daniel Convissor



    Looks like a problem with Woocommerce. I examined their code. The source of your problem is that they created their own login and password reset process but that process does not call WordPress’ apply_filter('login_message'). Nor do they use apply_filter('login_errors').

    This is stuff that needs fixing on Woocommerce’s end. Please open a bug report at .

    In the mean time, it looks like their login messages are handled by the woocommerce_show_messages() function. That’s defined in woocommerce-template.php in a way that lets you override it. So, for example, you can put a better woocommerce_show_messages() function in your theme’s functions.php file.

    Good luck,


    HI Dan,

    Amazing support here!!! I’ll contact with Woocommerce and forward your message.
    Thanks a lot.


    Plugin Author Daniel Convissor


    When you open that ticket, please post a link to it here.

    HI Daniel,

    Woothemes opened a ticket in github:

    It’s been a reply from the developer, but not sure if it’s fixed…


    I am working on wordpress-woocommerce ecommerce website but when we click on lost password link then we entered email id to get lost password link. but i getting same email twice please assist.

    For email i am using woocommerce plugin.

    Pleae send me solution rapidly.please please i am waiting for response .

Viewing 5 replies - 1 through 5 (of 5 total)
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