Support » Fixing WordPress » Issues with uploading images & media library

  • So I’ve tried everything in this thread: http://wordpress.org/support/topic/25-imagemedia-uploader-problems?replies=1

    I’ve had no luck. Basically, whenever I try to add an image/video/etc to the media library, whether through the library directly or from within a post/page, I encounter problems. I select my asset and hit upload, and the progress bar shows that the asset is uploading, reaches 100% and then any indication that i uploaded something is gone. This happens whether I use the Flash Uploader or the Browser Uploader. The assets are actually making it to the server though. If I ftp into the uploads directory, they’re there, but they aren’t getting processed by WordPress as far as I can tell, because there’s only the original file, not the resized file for thumbnails.

    I haven’t been able to come across any other thread on here where someone is encountering these issues but the file actually makes it to the server. Any suggestions?

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi

    (@esmi)

    Forum Moderator

    Check with your hosts that GD Library is installed on your server.

    sorry, forgot to add this, but it worked when i first set everything up, and randomly stopped working for no reason as far as I can tell. I didn’t perform any updates or add new themes/plugins or anything that would have caused it to break.

    edit: just checked the phpinfo file on the server and it claims GD is installed and enabled.

    esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems?

    yes, I’ve tried both of those with no luck.

    esmi

    (@esmi)

    Forum Moderator

    It does sound to me like there’s an issue with GD Library. Perhaps you need to check with your hosts that the latest version is installed?

Viewing 5 replies - 1 through 5 (of 5 total)
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