Support » Fixing WordPress » Issues with slow or no loading and ISP Talktalk UK

  • Hi – I cannot get into my wordpress admin or if I do it takes about 3-5 mins for each load page. I’ve also lost images etc.

    It loads ok via 3g but not via wifi.

    My ISP is talk talk i called them – they tested my line and broadband and said everything was fine and there was nothing they could do. They reset my MTU to 1.4.3.2 and DNS is 8.8.8.8 2nd: 8.8.4.2.

    My cloud hosting is tso and they said everything was fine their end.

    All other websites load with no issue – just wordpress and wordpress admin.

    Nothing works – can anyone help please I’m completely stuck, and don’t know what’s going on.

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi

    (@esmi)

    Forum Moderator

    Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    Hi esmi

    Re. Switching to the default theme. Can’t I just do that by deactivating the them in the settings ? What’s the reason behind doing it the way you suggest?

    esmi

    (@esmi)

    Forum Moderator

    Can’t I just do that by deactivating the them in the settings ?

    What settings – given that you cannot login to your admin area?

    Oh i see why you said that now. No i can log in to wp admin SOMETIMES – it’s very sporadic – and normally takes about 4 mins to log in but it does sometimes – everything sorta workks but each page takes about 3 – 4 mins to load.

    esmi

    (@esmi)

    Forum Moderator

    Please try the suggestions I gave above.

Viewing 5 replies - 1 through 5 (of 5 total)
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