Issues with results order

  • guenda84gg

    (@guenda84gg)


    4 years, 11 months ago

    Hi there,
    Thanks for your plugin.

    I have some issues with the results order.
    1 – I don’t understand why when I’m in the homepage and I go to the nav bar or in the red search box (just behind the first slider) the results list shown are different from the results list that you can find in the search page.
    I would like to have in the home-page the same results search that you have in the search page.
    For example. If you insert “palermo arte e cultura”, in the homepage you can find a list of product where “palermo l’arte e la cultura” is not shown, if you click on “show all results” (in italian “mostra tutti i risultati”), the first result to be shown is “palermo l’arte e la cultura”. There’s a way to have the same results list also in the home-page?
    I’ve tried to change almost all the settings,(also enable/disable the search override feature) but nothing happens, I still have different results list.

    2- if I want directly search “palermo l’arte e la cultura” (using the apostrophe) I have no results. How could I let the plugin recognize the apostrophe and let it show the correct result?

    Thanks a lot, I hope you can help because I’m going crazy

    Guenda

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wpdreams

    (@wpdreams)

    4 years, 11 months ago

    Hi Guenda,

    1. For that, the search override feature should do the trick. If not, then check if you have any other search plugins active, that may override the results from this one. If not, then the theme might have a hard-coded search query, which the plugin is not able to override unfortunately.

    2. Well, the plugin does not exclude the apostrophes. The most likely cause is, that a different apostrophe is stored as viewed, and entering it does not match the one in the database. It is just a guess though.

    Best,
    Ernest M.

    drew

    (@drewdrewchristophercom)

    4 years, 11 months ago

    Hello, I was interested in your Pro version, but your free version is not pulling in all the results. Does it have compatibility issues with Visual Composer? An example here is Miami. https://www.bestbuddiesfriendshipwalk.org/map/ Miami is on over 50 pages and the results only pull in a 10. The same with a zip code 33131. It only shows 10. The search override feature did not work either.

Viewing 2 replies - 1 through 2 (of 2 total)
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