Title: Issues with Publicize and WordPress.com Last modified: August 31, 2016 --- # Issues with Publicize and WordPress.com * [07frieddy](https://wordpress.org/support/users/07frieddy/) * (@07frieddy) * [10 years, 3 months ago](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/) * Hi, * when I try to connect to a service in publicize for e.g. twitter I get Error code: -32300, and no connection is made. When I try to change the update settings for plugin updates on wordpress.com I get a message that says that an error occurred. Any idea of what may be causing this? Here is my site: [http://www.ebels-png.com](http://www.ebels-png.com) * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/) * (@ryanc413) * [10 years, 3 months ago](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/#post-7338367) * Hi there! It looks like there is an issue with Jetpack’s connection on your site. That is likely responsible for the trouble that you’ve been having with Publicize. * Could you please try disconnecting and then reconnecting Jetpack to WordPress. com? * To do so, navigate to Dashboard > Jetpack. Then, scroll to the bottom of the page and click the “Disconnect from WordPress.com” link. After doing so, click the “Connect to Get Started” button to reconnect. * Please let me know when you have done so, and I will check that your connection is working properly on our end. * Thread Starter [07frieddy](https://wordpress.org/support/users/07frieddy/) * (@07frieddy) * [10 years, 3 months ago](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/#post-7338482) * Hi Ryan, thank you for your reply! So I disconnected jetpack from wordpress and reconnected it but the problem is still there. I am not sure what it is. When I try to connect publicize to Facebook it doesn’t even go to gacebook but just to public api @ wordpress. * Plugin Contributor [csonnek](https://wordpress.org/support/users/csonnek/) * (@csonnek) * Happiness Rocketeer 🚀 * [10 years, 3 months ago](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/#post-7338486) * Hi there: * We’re still having trouble communicating through your site – on our end your site isn’t properly connected to our servers. * We’re seeing timeout errors when we try to access your site over `xmlrpc.php`:` Operation timed out after 5001 milliseconds with 0 bytes received` * Can you check with your host to see if they’re blocking incoming and outgoing connections through XML-RPC? Let me know if you still have this problem and I’ll be happy to take a closer look. * Thread Starter [07frieddy](https://wordpress.org/support/users/07frieddy/) * (@07frieddy) * [10 years, 3 months ago](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/#post-7338500) * Thank you. Maybe I need to add some more information to it. I move my old wordpress from [http://www.ebels-usa.com](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/www.ebels-usa.com?output_format=md) to [http://www.ebels-png.com](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/www.ebels-png.com?output_format=md) via Duplicator . It is the same host and the same server, and everything worked fine before the move. I don’t know what the problem ist right now.. * Thread Starter [07frieddy](https://wordpress.org/support/users/07frieddy/) * (@07frieddy) * [10 years, 3 months ago](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/#post-7338507) * I just got word from my host and they are saying that they don’t block it. * Thread Starter [07frieddy](https://wordpress.org/support/users/07frieddy/) * (@07frieddy) * [10 years, 3 months ago](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/#post-7338508) * My server does’nt show any error’s on its side. My host is working with a solaris platform. Could this cause any of the problems? Any help is greatly appreciated! * Plugin Contributor [csonnek](https://wordpress.org/support/users/csonnek/) * (@csonnek) * Happiness Rocketeer 🚀 * [10 years, 3 months ago](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/#post-7338511) * > I just got word from my host and they are saying that they don’t block it. * What specifically did they say they’re not blocking? They can have the file itself unblocked, but they could also monitor and throttle incoming and outgoing requests, which I believe is at play. Get back in touch with them and have them look into the timeout error (the `Operation timed out after 5001 milliseconds with 0 bytes received` error mentioned upthread) further. * Also, you can try to deactivate all plugins (leaving Jetpack active) on your site. Then, try to connect again. If the issue is resolved, activate your plugins one at a time to determine which is causing the conflict. * If that doesn’t help, please rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Fifteen) and trying again to connect. * Let me know if you have any questions. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Issues with Publicize and WordPress.com’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [publicize](https://wordpress.org/support/topic-tag/publicize/) * [twitter](https://wordpress.org/support/topic-tag/twitter/) * 7 replies * 3 participants * Last reply from: [csonnek](https://wordpress.org/support/users/csonnek/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/issues-with-publicize-and-wordpresscom/#post-7338511) * Status: not resolved