Issues with Profile Pics

  • toodles53562

    (@toodles53562)


    5 years ago

    PLEASE HELP.
    I have set up this plugin, but am having some issues with uploading profile pictures.
    Sometimes, people upload their photos and the photo either flips around (backwards or upside down), or they’re unable to change it. As in, they upload a photo, change their mind, try to upload a new photo, the system says it works, but then when they do the final “Update Profile”, the system reverts back to the initial photo.
    Is there a certain size limit or what can I do about this.
    The website in question is https://motherbility.com/hire-a-mom
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • andreasbln

    (@andreasbln)

    5 years ago

    I often have the same problem. This is maybe related to the image size and the format of the images (mostly from the phone), which turns the image onto the page.

    If the image has an upper case extension (such as .PNG or. * JPG), the thumbnails will not be created properly.

    Plugin Support Towhid

    (@cryptex_vinci)

    4 years, 11 months ago

    Hi @andreasbln,

    Could you please try installing this plugin and see if that solves your issue
    https://wordpress.org/plugins/fix-image-rotation/

    This is likely to be not a UM issue. There must be any settings in your mobile device that may cause this issue.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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