Title: Issues with Ninja Form plugin
Last modified: June 21, 2018

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# Issues with Ninja Form plugin

 *  Resolved [imfaisal](https://wordpress.org/support/users/imfaisal/)
 * (@imfaisal)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/issues-with-ninja-form-plugin/)
 * I’m using latest version of upiCRM plugin (v 2.2.1.0) on my site, I’ve integrated
   it with latest version of ninja forms (v 3.3.5). Now, I’m facing following issues:
 * 1: I’ve configured both plugins in such a way that I receive one email through
   uriCRM plugin and another email (with same content) directly from ninja form 
   plugin. The issue is, with the new update of upiCRM plugin, the email sent directly
   from ninja forms has a blank body. If i disable upiCRM plugin, the ninja form
   email works just fine. The older version of upiCRM had not this issue.
 * 2: When I change the email format to “Text” from “HTML”, the email received from
   upiCRM plugin has a lot of HTML code in text format. I expect to see only relevant
   fields text, not HTML code.
 * 3: In the upiCRM plugin, Time is being shown as “2018-06-20 09:24:59” – I’d like
   it to show as 09:24:59 am EST 06-20-2018. Is this plugin provides any specific
   filter to change this date format.
 * 4: I want to change “from” address of upiCRM plugin. I’m using godaddy hosting,
   so by default the “from” address is something like this “UpiCRM@a2plcpnl3457.
   prod.iad3.secureserver.net”, I’ve tried changing it from “Email Notifications”
   page to “crm@paragonremodeling.com” but when I receive the email from upiCRM 
   plugin, it is still the same. Although, it changes the “from” address of email
   received via “ninja form” plugin.
 * Please look into these issues and let me know how they can be fixed.
    Thanks 
   very much.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissues-with-ninja-form-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Upi](https://wordpress.org/support/users/upi/)
 * (@upi)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/issues-with-ninja-form-plugin/#post-10452171)
 * Hi,
    1. we’ve had an issue with Ninja forms, just updated UPI in order to sovle
   it. please see if new version works for you.
 * 2. please show an example..?
 * 3. sorry, didn’t create time format / changes / filters… we simply use server
   time.
 * 4. we’ve have a lot of difficulties with this issue. the best solution we’ve 
   found was to use a WP-SMTP plugin, either use your smtp account, or open a Gmail
   account and configure it as you require. when using a GMail account, you also
   have a storage / followup option as all emails are store under the “sent” items.
   
   Hope that helps… Uri

Viewing 1 replies (of 1 total)

The topic ‘Issues with Ninja Form plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/upi-crm-universal-crm-solution_f5b285.
   svg)
 * [UpiCRM – Lead Management & Affiliates management: Any contact form DB, all leads, Social Networks leads, Google sheets, in one place and more.](https://wordpress.org/plugins/upi-crm-universal-crm-solution/)
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 * [Active Topics](https://wordpress.org/support/plugin/upi-crm-universal-crm-solution/active/)
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## Tags

 * [forms](https://wordpress.org/support/topic-tag/forms/)
 * [ninja](https://wordpress.org/support/topic-tag/ninja/)

 * 1 reply
 * 2 participants
 * Last reply from: [Upi](https://wordpress.org/support/users/upi/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/issues-with-ninja-form-plugin/#post-10452171)
 * Status: resolved