Title: Issues with new version
Last modified: August 7, 2021

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# Issues with new version

 *  Resolved [qaafmart](https://wordpress.org/support/users/qaafmart/)
 * (@qaafmart)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/issues-with-new-version/)
 * I installed the version 1.3.56 as per the instructions you sent me in the email.
   After installation when I try to activate the plugin or access its settings it
   shows “There has been a critical error on this website. Please check your site
   admin email inbox for instructions”.
 * I have restored the site backup and gone back to an earlier point in time. Even
   with 1.3.55 it still shows the same error message. Luckily the plugin works but
   I can’t access its settings at all. Please help me fix this.
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissues-with-new-version%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [shoroar](https://wordpress.org/support/users/shoroar/)
 * (@shoroar)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/issues-with-new-version/#post-14745634)
 * Hello [@qaafmart](https://wordpress.org/support/users/qaafmart/)
 * Please email us from our website support page to get the PRO version support.
 *  Thread Starter [qaafmart](https://wordpress.org/support/users/qaafmart/)
 * (@qaafmart)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/issues-with-new-version/#post-14745662)
 * I have already sent the email 2-3 days ago and didn’t receive a response. Either
   respond to my email or refund my money please. I can’t affird to waste my time
   and money for this kind of support.
    -  This reply was modified 4 years, 10 months ago by [qaafmart](https://wordpress.org/support/users/qaafmart/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Issues with new version’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [qaafmart](https://wordpress.org/support/users/qaafmart/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/issues-with-new-version/#post-14745662)
 * Status: resolved