Title: Issues with loading PDF Files
Last modified: January 3, 2025

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# Issues with loading PDF Files

 *  [davejf](https://wordpress.org/support/users/davejf/)
 * (@davejf)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/issues-with-loading-pdf-files/)
 * I’ve just come across a problem when loading PDF files into media library and
   then inserting a link to them in posts. What happens is:
    - I can use the media uploader to load the files as normal in to the media library.
      But when I try to view them in the media library a new window opens with an
      error message “403 access is forbidden you do not have permissions to view
      these files.”
    - So I tried inserting the file into a post as a downloadable link, saved the
      post and then published it. When I view the post and download the file it 
      appears with an unusual format. Instead of “filename.pdf” it shows as “filename.
      pdf.html” When I click on the downloaded file in my browser I get the 403 
      error message again.
    - I’ve tried this on both my websites [http://www.davidfernley.com](http://www.davidfernley.com)
      and [http://www.ryedaledogrescue.org.uk ](http://www.ryedaledogrescue.org.uk)
      and I get the same problem. I’ve tried it with all plugins disabled and enabled
      and still had the same issue. I cleared my caches and used Safari and Firefox
      to see if it was a browser problem, but got the same results. I also uplaoded
      a file and created a post on my iphone, but still got the same results.
    - I thought th PDF file I was trying to upload might be corrupted so I created
      a new file from scatch and this didn’t help. The strange thing is that I can
      upload some PDF’s from my computer and they work OK, but some don’t. Any new
      PDF’s I create from scratch plus some one’s I created months ago fail, but
      others are fine.
    - Images upload with no problems, it just seem to be an issue with PDF’s and
      word documents.
 * Sorry for the long post, but this is puzzling me. I uploaded some PDF’s a week
   ago and they worked fine, so it’s not a longstanding problem.
 * I hoe someone can help. Thanks
 * Dave

Viewing 1 replies (of 1 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/issues-with-loading-pdf-files/#post-18031886)
 * Where on your websites is such a pdf linked?

Viewing 1 replies (of 1 total)

The topic ‘Issues with loading PDF Files’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 3 participants
 * Last reply from: [threadi](https://wordpress.org/support/users/threadi/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/issues-with-loading-pdf-files/#post-18031886)
 * Status: not resolved

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