Title: Issues with loading in Chrome
Last modified: August 22, 2016

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# Issues with loading in Chrome

 *  Resolved [LucN](https://wordpress.org/support/users/lucn/)
 * (@lucn)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/issues-with-loading-in-chrome/)
 * I just updated to the newest version of WP Import and after trying to load in
   an xml file, it just kept spinning and spinning the preloader at the top and 
   would not work.
 * I tried clearing out the cache and everything, still nothing.
 * I decided to try to upload it on my site using IE instead of chrome and it worked
   just fine.
 * Any idea what that issue could be or how to fix it. I really hate using IE but
   I will for now until i can figure out how to make it work properly using chrome.
 * -Nick
 * [https://wordpress.org/plugins/wp-all-import/](https://wordpress.org/plugins/wp-all-import/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [LucN](https://wordpress.org/support/users/lucn/)
 * (@lucn)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/issues-with-loading-in-chrome/#post-5939417)
 * I have reverted back to an older version. Even after uploading onto IE, once 
   i got to the final step and confirmed, it returned with a white screen.
 * Version 3.4.1 seems to work the best and had better features IMHO, I wish the
   changes that were made were not so drastic. Everything was easier then.
 *  Thread Starter [LucN](https://wordpress.org/support/users/lucn/)
 * (@lucn)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/issues-with-loading-in-chrome/#post-5939584)
 * After a third attempt, because I do not feel like worrying about getting hacked,
   I tried it using firefox, and it worked. Everything worked. So to recap.
 * When I use this in chrome and I load my xml, i just get the loading spinner at
   the top and it does nothing.
 * When I use it in IE, I get to the final step, then once i hit confirm, it returns
   with a white screen.
 * When I use it in Firefox it works perfectly.
 * I still prefer to use Chrome over everything else so maybe there is a fix for
   this?
 * But using firefox for this purpose will work for now, atleast I do not have to
   bother with IE.
 *  Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * (@wpallimport)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/issues-with-loading-in-chrome/#post-5939609)
 * We personally use chrome as our go to go browser, and we are not getting this
   same behavior you describe. Could you send us the login details for your website
   to our support email so that we can look into the issue on your server?
 * If you want to stay at version 3.x contact us at the support email and we can
   provide the patched version for that line, so that you can stay secure while 
   using the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Issues with loading in Chrome’ is closed to new replies.

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## Tags

 * [not-loading](https://wordpress.org/support/topic-tag/not-loading/)

 * 3 replies
 * 2 participants
 * Last reply from: [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/issues-with-loading-in-chrome/#post-5939609)
 * Status: resolved