Support » Plugin: One Click SSL » issues with latest version

  • Resolved asma-alwan

    (@asmaalwan28)



    I have got a problem with vendor products (and it is solved when this plugin is disabled).
    When a vendor submit a product from Advanced Frontend Manger (2.2.5) , the feature image does not show and gallery images show as description. Also, One Click SSL causes vendor, admin and customer logouts.
    The last update of One Click SSL was 8 months ago version (1.4.1), are you planning to stop support and updates?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Tribulant Software

    (@contrid)

    @asmaalwan28

    So the featured image that currently shows a shopping cart shows correctly with One Click SSL deactivated? Can you please reupload the product image in SSL/https mode to see if that resolves it?

    Where do the logouts occur specifically?

    We still support and develop the plugin.

    No it does not show (if added when the plugin is active), but added products after disabling the plugin show correctly.
    Where do the logouts occur specifically?
    -vendor dashboard -For the admin (main page) -also customer did not work

    Plugin Author Tribulant Software

    (@contrid)

    @asmaalwan28

    It is hard to say what the cause is for that image, can you please submit a ticket through to us: https://tribulant.com/support/

    I’ll assist you to resolve the problem in our help desk.

    Plugin Author Tribulant Software

    (@contrid)

    @asmaalwan28

    I believe this problem was resolved in our help desk, correct?

Viewing 4 replies - 1 through 4 (of 4 total)
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