Issues with increment value

  • Resolved dhoyin

    (@dhoyin)


    6 years, 7 months ago

    Hello,

    Thanks for this wonderful plugin. Currently, I use Caldera form to accept registration for an event and use the increment Value Processor to generate unique registration IDs for the customers. I noticed that when the traffic of registration is high, same increment value are assigned to multiple users. Out of about a 60 registration, it can occur about four times. I think it is a malfunction of the increment Value Processor.
    Kindly look into it.

    Thanks very much

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  • Plugin Contributor christiechirinos

    (@christiechirinos)

    6 years, 6 months ago

    Hi dhoyin,

    Thanks for using Caldera Forms, it means a lot to us. I’m glad you’re liking it so far, other than this issue.

    This looks like it might be bug. If you could open a bug report following the template in its entirety here: https://github.com/CalderaWP/Caldera-Forms/issues/new, you will put this bug into our workflow. You will also be able to track our progress on resolving it, or get additional information if it was not a bug. Please note that the issue tracker is not a fast support channel – if you need an immediate workaround, you should open a ticket at calderaforms.com/support and we will take a faster look.

    As a final note, please remember to fill out that form completely. We need this information to resolve the bug for you. If you don’t fill it out, the bug report may be closed without resolution.

    And again, I apologize about this. I promise we’ll take a look at when we can.

Viewing 1 replies (of 1 total)
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