WP Email Capture
[resolved] Issues with Gmail? (2 posts)

  1. dtallon
    Posted 3 years ago #

    I've been trying out this software to provide autoresponder/capture etc and when I test it with a Gmail address it (usually) fails to be received.

    One got through but ended up in the spam folder but I can't see how it is different from the ones that failed to be received.

    Tests to other, non-Gmail, address got through - does this mean there is an issue with gmail addresses for this software??


  2. Rhys Wynne
    Volunteer Moderator
    Plugin Author

    Posted 3 years ago #

    I use GMail as my email provider. I've never had delivery issues.

    I'd recommend that you ask on your signup page for users to check their spam folder. Sometimes if your admin email is @gmail.com, there can be issues. I recommend changing it to @domain.com (where the domain.com is the same as your domain name where WordPress is hosted).

    Hope that helps

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