Support » Fixing WordPress » Issues with front end editor for non admin members

  • There seems to be an issue for any members who have less than admin privileges where they do not have formatting option and the text they write is displayed (in the editor) as white… It seems that you’re not actually writing anything until you realise it’s all there when you highlight it.

    Here’s a screenshot

    The plugins running are:

    • Select Advanced Custom Fields
    • Advanced Custom Fields
    • Custom Fields for WordPress
    • Easy Add Thumbnail
    • Slides

    I had a feeling that Jetpack was causing the issue, but disabling it did nothing.

    Any ideas on how I can fix this?

Viewing 1 replies (of 1 total)
  • Jeremy Herve


    Jetpack Mechanic 🚀

    I had a look at your site, and your theme or one of your plugins seems to be loading an old version of jQuery instead of using the version that comes bundled with WordPress.

    It can create multiple conflicts with WordPress and with other plugins like Jetpack. You can read more about it here:

    Try switching to a different theme for a few minutes, and check if that solves the issue; if it does, you’ll want to look for the function loading jQuery in your theme’s header.php file, or in the functions.php file. Once you find that function, you can remove it and enqueue the proper version of jQuery as explained here:

    If the issue is not related to your theme, please try to disable all your plugins, one at a time, until you find the one that causes the conflict. You can then enqueue jQuery using the method I linked to above.

    If you do not feel comfortable editing PHP files, you can also contact the theme or plugin author and ask them to solve the issue.

Viewing 1 replies (of 1 total)
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