Title: Issues with Forminator
Last modified: August 18, 2020

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# Issues with Forminator

 *  [John](https://wordpress.org/support/users/dsl225/)
 * (@dsl225)
 * [6 years ago](https://wordpress.org/support/topic/issues-with-forminator/)
 * Hi Gabe,
 * I’m regularly having issues with Forminator forms that fail to send messages.
   
   Usually the problem is solved by clearing CSS Files Cache (and also WP Fastest
   Cache) but it starts over again after a while.
 * The plugin files are excluded on all other pages than the ones using forms and
   I’m using CSS minification and combine. Javascript is handled by WP Fastest cache.
 * I’m thinking of excluding this plugin from this section.
    Is it correct to use
   this if CSS are also found under subfolders? /plugins/forminator/(.*?).css
 * I don’t really know whether the issue is really here or with WP Fastest Cache
   but all forms have the option “Prevent page caching on form pages” enabled so
   I presume the issue should be here.
 * This option is described by Forminator as:
    _“Page caching plugins serve a static
   HTML version of the page which can cause issues to your dynamic forms. By enabling
   this, we’ll use DONOTCACHEPAGE constant to prevent pages with this form on it
   from being cached.”_
 * Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Gabe Livan](https://wordpress.org/support/users/gabelivan/)
 * (@gabelivan)
 * [6 years ago](https://wordpress.org/support/topic/issues-with-forminator/#post-13288466)
 * [@dsl225](https://wordpress.org/support/users/dsl225/) thanks for letting me 
   know about this as Forminator is a very used plugin and full compatibility with
   Asset CleanUp has to be there. Now, you said the problem you’re having is solved
   when the caching is cleared. Just to be sure, are you referring to the Asset 
   CleanUp’s caching?
 * If Forminator uses security WP nonces (it’s very likely they do) and they expire,
   and someone loads the cached page with expired nonces, then, yes, the messages
   will fail to be sent, but scenarios like this should never happen if the page
   caching (which in this case is related to WP Fastest Caching) is cleared successfully.
 * You also said that “Prevent page caching on form pages” is enabled (I presume
   in WP Fastest Cache). Please exclude Asset CleanUp from triggering as well on
   those pages and re-test this: [https://assetcleanup.com/docs/how-to-exclude-the-plugin-from-loading-on-certain-pages/](https://assetcleanup.com/docs/how-to-exclude-the-plugin-from-loading-on-certain-pages/)
 * Also, whenever you have a chance, please send me privately (as it contains sensitive
   information) your “System Info” from “Tools” (Asset CleanUp’s menu).
 *  Thread Starter [John](https://wordpress.org/support/users/dsl225/)
 * (@dsl225)
 * [6 years ago](https://wordpress.org/support/topic/issues-with-forminator/#post-13293057)
 * Thanks Gabe,
 * Just to clarify my initial message:
 * At this site, I use WPFC for caching + combining JS and Asset Cleanup for lots
   of stripping at all pages + CSS optimization.
 * This was initially setup that way for a reason but I forgot which one… Probably
   that combining JS was somehow working better with WPFC or that I encountered 
   issues when enabling it in Asset Cleanup.
 * My issues with Forminator appeared some time back already and found out that 
   clearing caches at **both plugins** was solving them. I didn’t test this in detail,
   but I always had the impression that it was mainly Asset’s Cleanup cache clearing
   that was really solving the issue.
 * I cannot exclude your plugin from some pages as you suggest, because I have 3
   different forms running throughout the site, at least at 4 different pages. One
   of them is the homepage, so that’s impossible because I really want those pages
   to use your plugin as the performance is really highly improved.
 * What I did, since I posted my message here is: first to exclude this `/plugins/
   forminator/(.*?).css` from CSS combine and minify and, second, I found out that
   WPFC has also exclusions for JS, so I also added Forminator in there.
 * The option “Prevent page caching on form pages” is in Forminator settings and
   I had this enabled since long time. But I presume my issue does not relate to
   page caching but rather JS and/or CSS, because forms are loading correctly and
   the problem appears only when you hit “submit”.
 * It’s difficult to test because forms are doing fine after caches are cleared 
   and this lasts for _some time_ until the issue re-appears. So I don’t want to
   send test messages every single day.
 * I’ll send you an email as suggested sometime during the week end.
 * Many thanks for your kind and always precious assistance!
 *  Plugin Author [Gabe Livan](https://wordpress.org/support/users/gabelivan/)
 * (@gabelivan)
 * [6 years ago](https://wordpress.org/support/topic/issues-with-forminator/#post-13297475)
 * [@dsl225](https://wordpress.org/support/users/dsl225/) thanks for the clarification!
   Yes, please send me an email with your website’s URL and the “System Info” from“
   Tools” (plugin’s menu) to inspect the rules you’ve set in Asset CleanUp Pro as
   well as the list of plugins that you’re using. Please check the console for any
   JS errors whenever the forms’ issue reappear.
 * If you excluded Forminator’s CSS/JS (especially the JavaScript) from minifying
   and combining, then it should work fine without any problems 100% of the time,
   not for a while until the issue reappears (I’m finding this odd, to be honest).
 * Have a great weekend and looking forward to your email next week as I want to
   have this solved for you and anyone else who might be having the same issue if
   they use Forminator 😉
 *  Thread Starter [John](https://wordpress.org/support/users/dsl225/)
 * (@dsl225)
 * [6 years ago](https://wordpress.org/support/topic/issues-with-forminator/#post-13297520)
 * I got your message above at the same time I was sending you my email.
    Please
   check your inbox, thanks!
 *  [nazarloshniv](https://wordpress.org/support/users/nazarloshniv/)
 * (@nazarloshniv)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/issues-with-forminator/#post-13955289)
 * Hey [@gabelivan](https://wordpress.org/support/users/gabelivan/)
    I having a 
   problem with the Forminator form that I recently created and it won’t load up
   on the page.
 * I use the WP-Fastest Cache plugin.
 * When I under wp-admin account it will show up but not for regular users. I tried
   on different browsers and it still blanked.
 * here is my website [https://powerfulitsystems.net](https://powerfulitsystems.net)
 * here is the forminator calculator form on my website
    [https://powerfulitsystems.net/estimator](https://powerfulitsystems.net/estimator)
 * Please, help
 *  Plugin Author [Gabe Livan](https://wordpress.org/support/users/gabelivan/)
 * (@gabelivan)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/issues-with-forminator/#post-13955339)
 * [@nazarloshniv](https://wordpress.org/support/users/nazarloshniv/) Apparently,
   the problem you’re having is from something unrelated to Asset CleanUp as whenever
   I access [https://powerfulitsystems.net/estimator/?wpacu_no_load](https://powerfulitsystems.net/estimator/?wpacu_no_load)
   the page loads in the same way. The /?wpacu_no_load has been added to deactivate
   on page load (for debugging purposes), the Asset CleanUp plugin.
 *  [nazarloshniv](https://wordpress.org/support/users/nazarloshniv/)
 * (@nazarloshniv)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/issues-with-forminator/#post-13955358)
 * [@gabelivan](https://wordpress.org/support/users/gabelivan/) thanks for the quick
   respond
 * I am not web tech-savvy and don’t know what I have to do that you mentioned above.
   Could you explain to me what I have to do?
 * I tried to add exclusions to WP-Fastest Cache plugin.I just tested it. do I need
   to remove it from there?
    -  This reply was modified 5 years, 7 months ago by [nazarloshniv](https://wordpress.org/support/users/nazarloshniv/).
 *  [nazarloshniv](https://wordpress.org/support/users/nazarloshniv/)
 * (@nazarloshniv)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/issues-with-forminator/#post-13955543)
 * [@gabelivan](https://wordpress.org/support/users/gabelivan/)
 * I found the problem.
 * I disabled “**Enable logged in submission only**” option and the form appeared
   to work on all devices and all browsers now.
 * Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Issues with Forminator’ is closed to new replies.

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 * 8 replies
 * 3 participants
 * Last reply from: [nazarloshniv](https://wordpress.org/support/users/nazarloshniv/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/issues-with-forminator/#post-13955543)
 * Status: not resolved