Support » Plugin: The Events Calendar » Issues with event orders and upcoming events in widget

  • Resolved Jaiji

    (@jaiji)


    Hi, a client of ours recently obtained the Pro license as a non-profit, so Pro support is not available. We are running the latest version of everything on the site, all up to date, and the server is running PHP 7.0.33. A few issues:

    1. The events list widget in the footer is not displaying events in the correct order – a 2 day event in July is at the top of the list, with upcoming dates in Feb and March underneath. There’s nothing obvious in any of the settings that would explain this, no difference in settings between the various events, and the main events page lists them correctly. Also, when we initially set the widget to display a calendar, it wasn’t picking up events in the current month (none at all) until we clicked to view the next month and then back to the current month. Hence changing to list view.
    2. When we click on an event to see further details, the same events list widget in the footer then displays ‘no upcoming events’ although there are several. Can this be changed?
    3. Is there a way for events which have passed to immediately disappear from the events list widget, or must they be manually removed?

    Any ideas? These points are important to our client, if we can’t resolve them we’ll have to move to another solution.

    • This topic was modified 3 months, 3 weeks ago by  Jaiji.

    The page I need help with: [log in to see the link]

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  • Plugin Support Ed

    (@erishel)

    Hey there,

    Thanks for reaching out 😄

    Sorry for the wait! We’ve been experiencing a high volume of support requests.

    The footer and individual event pages seem to be working. Have you gotten this sorted?

    Take care,
    Ed 🤟

    Yes, sorry, up to my ears here. The last update seems to have addressed the issues, all good now. Thanks for getting back to me.

    Actually I spoke too soon. The recent major update had it all working as intended, but the latest update (4.8.0.1) has seen one issue return – the Calendar widget shows all the events but the listing underneath skips the first upcoming event (19th Feb), only displaying it after switching to the next month and back again. Any ideas?

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