Support » Plugin: Elementor Website Builder » Issues with elementor 3.1.1

  • Hi,
    Since I updated elementor to 3.1.1, I`m facing problems with elementor editor panel.
    On the elementor editor page, I have these errors in console:

    Uncaught TypeError: Cannot read property 'global' of undefined
        at isGlobalControl (editor-modules.min.js?ver=3.1.1:2)
        at Object.<anonymous> (editor-modules.min.js?ver=3.1.1:2)
        at Function.each (load-scripts.php?c=1&load[chunk_0]=underscore,shortcode,utils,jquery-core,jquery-migrate,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=5.6:8)
        at i.getStyleControls (editor-modules.min.js?ver=3.1.1:2)
        at editor-modules.min.js?ver=3.1.1:2
        at Function.v.each.v.forEach (load-scripts.php?c=1&load[chunk_0]=underscore,shortcode,utils,jquery-core,jquery-migrate,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=5.6:2)
        at h.Collection.each (load-scripts.php?c=1&load[chunk_0]=underscore,shortcode,utils,jquery-core,jquery-migrate,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=5.6:14)
        at Object.<anonymous> (editor-modules.min.js?ver=3.1.1:2)
        at Function.each (load-scripts.php?c=1&load[chunk_0]=underscore,shortcode,utils,jquery-core,jquery-migrate,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=5.6:8)
        at i.getStyleControls (editor-modules.min.js?ver=3.1.1:2)

    Also some sliders disappeared from editor panel and I can not edit the content, but they appear on the front end.
    Thanks in advance.

Viewing 15 replies - 1 through 15 (of 16 total)
  • I have the same error with Elementor 3.1.1

    I to am having the same issue with one of my sites. Editor Panel side bar is not functioning, stays in “uploading” state, attempted to refresh all elementor plugins and even re-installed elementors main plugin. No luck. Not sure, but it only seems to be affecting one of my site at the moment. Ran a .php debug and was not able to find any conclusive errors. All site pages are affected, but root cause undetermined. Please help. -Elementor 3.1.1

    Having same error. Any solution for this?

    wenlu,

    I have not yet checked to see if this issue has yet been addressed, but I still have failed to find the cause or an appropriate work around. I am hoping to reach out to elementor today to address the issue with them directly.

    same here

    Just sent Elementor Support a support ticket explaining the issue with information you’ve all help to supply via this page using my Elementor Pro Support account. We should hear back from them, hopefully soon. Thank you all for pitching in.

    Thread Starter pouyadaraee

    (@pouyadaraee)

    @dukeharrington85 Thank you for submitting ticket. Hope this problem solve soon.

    Hi,

    Thank you for contacting us.

    Before we proceed, there are a few steps that need to be taken to rule out some possible causes:

    – Please try the steps outlined here and let us know if any helped.
    – Please make sure to also switch your theme to a basic theme (such as Twenty Twenty) to ensure that there’s no clashing between the theme and your current Elementor version.

    Awaiting your reply.

    Regards,

    Gil

    To All,

    Not sure if you have this plugin, but it did conflict with one of my WordPress sites I admin. The Plugin: HT Mega — http://demo.wphash.com/htmega/ OR https://wordpress.org/plugins/ht-mega-for-elementor/ @pouyadaraee This may be the issue you are experiencing. If you deactivate that plugin, refreshed your “pages” tab, and re-launch in Elementor Page Builder, this may correct or issue. No guarantee (of course, cause I’m just a site builder… not a developer or a coder). But, it did seem to resolve my issue. I will respond back regarding the other site I admin if any updates present themselves.

    Thread Starter pouyadaraee

    (@pouyadaraee)

    Hi,
    Thank you @dukeharrington85 , Actually I dont use this plugin, But I think the reason of this problem is similar with my case that I am gonna explain in this message.
    @gilt , thank you for your reply.
    Actually I dont have problem with elementor loading. Elementor editor panel loads fast without any issues.
    I understood when those console errors occur:
    My theme uses some custom widgets. When I use slider widgets that the type of the widget is 'type' => Controls_Manager::REPEATER , when I start adding each slide such as image, link and … , those console errors appear in my google chrome console tab.
    As I said, these errors appear only when I am using my themes custom slider widgets that has the REPEATER type. Other themes custom widgets and also elementors widgets works properly.
    How should I solve this?
    Thanks in advance.

    @pouyadaraee I may be able to help with this. However, more context is needed. Does your console error appear at the bottom left of your websites pages or at the bottom left of your wordpress admin page?

    Thread Starter pouyadaraee

    (@pouyadaraee)

    @dukeharrington85 There is no console error on user side and also sliders appear as well. But when I log in to wordpress and open elementor editor panel, when I add my themes custom slider widget to the page, I can not see the slider and also get those console errors.

    Hello, problem with the background on section slider, elementor is not in the administration bar of wordpress, problem with css on the post widget, tec, 3.1.1 does not work. This is the 2nd big update problem in a short time, you have to try a minimum before sending the update. And when you pay for a pro version it should work.

    Team response: Change the theme (I do not change), look at the php version, increase the memory, but it’s all already done and it doesn’t work

    I retrograde the version on the test site and do not update on the other sites.

    @pouyadaraee I had the exact same problem and ended up comparing the code in elementor-pro/modules/slides/widgets/slides.php to my own slider element. I saw that in their code the repeater fields were called like this
    'fields' => $repeater->get_controls(),
    and in mine like this
    'fields' => array_values( $repeater->get_controls() ),
    removing array_values() made everything work as expected again.
    (no way I invented this use of array_values, I copied it from Elementor’s own code at some point and they must have changed it).

    • This reply was modified 1 year, 4 months ago by talyatarget.
    Thread Starter pouyadaraee

    (@pouyadaraee)

    @talyatarget Thanks for your response. My code is:

    $this->add_control( 'slides',
    	[
    	'label' => __( 'Slides', 'my-theme' ),
    	'label_block' => true,
    	'type' => Controls_Manager::REPEATER,
            'fields' => [
      			[
      				'name' => 'theme_mainslider_pic',
      				'label' => __( 'Image', 'my-theme' ),
      				'type' => Controls_Manager::MEDIA,
      			],
                [
      		'name' => 'theme_mainslider_link',
      		'label' => __( 'Link', 'my-theme' ),
      		'type' => Controls_Manager::URL,
      			],
    
      		],
    	]
    );

    And as you see I did not use $repeater variable at all and if I want to use that, I think I have to set a value for this variable before, then star using it, right?

    • This reply was modified 1 year, 4 months ago by pouyadaraee.
    • This reply was modified 1 year, 4 months ago by pouyadaraee.
Viewing 15 replies - 1 through 15 (of 16 total)
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