Support » Plugin: Payment Gateway Based Fees and Discounts for WooCommerce » issues with default gateway

  • Resolved RwkY

    (@rwky)


    Hi there,

    If the default gateway has a checkout fee applied, it will not be applied only if it re-selected.

    In other words:
    Gateway #1 – fee of 10%
    Gateway #1 is default selected

    When client loads checkout, it does not see the fee only if he switches from Gateway #1 to Gateway #2 and when it switches back to Gateway #1 it shows the fee.

    Any idea why this behaviour? Right now we swapped places from Gateway #1 and #2.

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @rwky,

    Regarding the query, can you please share the screenshot of the plugin settings which you have kept and also the screenshot of the issue which you are facing.

    This information will be helpful to assist you in a better way.

    Regards,
    Kenil Shah

    Here are the basic specs of my shop:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://luxenza.com
    Site address (URL): https://luxenza.com
    WC Version: 3.9.1
    REST API Version: ✔ 1.0.7
    Log Directory Writable: ✔
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 756 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: ro_RO
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.14
    PHP Post Max Size: 256 MB
    PHP Time Limit: 1200
    PHP Max Input Vars: 10000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    

    If you still need screenshot, I can do them + a video.

    Thank you!

    Plugin Support kenil802

    (@kenil802)

    We will check the plugin with the latest WooCoomerce version and back to you with an update on this.

    [ Signature deleted ]

    @rwky @kenil802 is this solved now? if not what was the issue? thanks

    @tgunergun yes, lol, what happened? I don’t see any updates in the plugin, it was a WC issue? (it’s up to date)

    @rwky dunno mate, i’m looking for a plug-in to achieve same, did not test this one yet, so thought i better start with known issues which will affect me as well 😉

    @tgunergun whelp, you can test this one, it works just fine; and this issue apparently solved by itself with WC updated to latest version.

    @rwky cheers mate, will give it a go!

Viewing 8 replies - 1 through 8 (of 8 total)
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