Issues with Contact form 7 (validation error)

  • kieranm2424

    (@kieranm2424)


    5 years ago

    Hello,

    I have been told to repost this here as it could be an issue with the plugin.

    We are using contact form 7 Version 5.1.1

    We are having issues with our download guides on our website. Meaning we are getting no enquiries.

    It keeps coming up with this error code but all fields have been filled in.
    “One or more fields have an error. Please check and try again”

    I have looked at the code and cant see an issue:

    <p>[text* your-name placeholder “Full Name*”]</p>
    <p>[text* your-title placeholder “Job Title*”]</p>
    <p>[text* your-company placeholder “Company*”]</p>
    <p>[email* your-email placeholder “Work Email*”]</p>
    [checkbox opt-in “Subscribe me to the ICE mailing list”]
    <br>
    <p>Submitting your details indicates that you have read and agree to our <b>privacy policy</b> and <b>cookie policy.</b></p> </br>
    <p class=”button-colour”>[submit “Download NOW”]</p>

    Any help would be greatly appreciated.

    Kind regards,
    Kieran Matthews

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    5 years ago

    What other plugins and theme do you use on the site?

    Thread Starter kieranm2424

    (@kieranm2424)

    5 years ago

    Hi Takayuki,

    Thank you for your response> I am using quite a lot of plug ins:

    1. 1&1 WP Wizard
    2. Advanced Custom Field
    3. Advanced Custom Fields PRO
    4. AMP
    5. Category Order and Taxonomy Terms Order
    6. CMB2
    7. Contact Form 7
    8. Contact Form 7 – Success Page Redirects
    9. Contact Form 7 Conditional Field
    10. Contact Form 7 Image Captcha
    11. Contact Form 7 MailChimp Extension
    12. Contact Form DB
    13. Download Monitor
    14. Duplicate Post
    15. GDPR Cookie Consent Banner
    16. Google Analytics for WordPress by MonsterInsights
    17. Hotjar
    18. IW Magnific Popup
    19. Juicer
    20. Leverage Browser Caching Ninja
    21. PHP Compatibility Checker
    22. Popups, Lead Forms, Surveys, Live Chats WordPress Plugin – GetSiteControl
    23. PW News Ticker Post Layout For Visual Composer
    24. Redirection
    25. reSmush.it Image Optimizer

    Are any of these in particular likely to be causing the problem?

    We are using a unique theme to us, built by our web developer. I have contacted them to see if they can help

    Really appreciate your help.

    Kind regards,
    Kieran Matthews

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    5 years ago

    Try deactivating all the plugins except

    7. Contact Form 7

    and switching theme to the default one (Twenty Nineteen or Twenty Seventeen).

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Issues with Contact form 7 (validation error)’ is closed to new replies.