Support » Plugin: AMP » Issues with AMP and website mobility

  • Resolved ctgtech

    (@ctgtech)


    Our website is not working on mobile anymore, we have no errors in Google Search Console, nor on the website, but in our AMP plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ctgtech

    (@ctgtech)

    ampwp-6969bdf4-1b6c-5fb2-a448-957e0aa7cc76

    Plugin Support Milind More

    (@milindmore22)

    Hello @ctgtech

    Thank you for contacting us, It seems your site’s non-AMP pages are also not loading properly because of an aborted error which seems to stopped loading resources with 477 error.(Screenshot)

    We will recommend checking with your hosting provider and checking if CDN is configured correctly.

    Thread Starter ctgtech

    (@ctgtech)

    Yes, I did get in touch with our hosting provider and they recognized a caching issue with WP Rocket which seems to have resolved the issue for now.

    Plugin Support Milind More

    (@milindmore22)

    Hello @ctgtech

    Thank you for getting back, As we re-checked your site your using an AMP test your site’s AMP page seems to be valid.

    Your site’s rich results are also valid.

    We are unsure what you mean by your site is not working on Mobile.

    You are using WPBakery Page Builder which is not AMP-compatible that might be the reason you are seeing shortcodes on AMP pages.

    We will request you to check using AMP in Reader Mode with other themes such as Astra or Neve

    You can learn more about Reader Mode by checking out our docs.

    OR

    Watching the video below

    Plugin Support Milind More

    (@milindmore22)

    @ctgtech As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

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