Title: Issues while initialising the payment form Last modified: July 9, 2020 --- # Issues while initialising the payment form * Resolved [robbiesharma](https://wordpress.org/support/users/robbiesharma/) * (@robbiesharma) * [5 years, 9 months ago](https://wordpress.org/support/topic/issues-while-initialising-the-payment-form/) * Hi Support Team, I have been getting this issue with my live site, due to which customers are not able to add the products to the cart. * paymentform?ver=2.1.5:1 Uncaught MissingElementIdError: The SqPaymentForm ‘elementId’ option is required for ‘cardNumber’. See: [https://developer.squareup.com/docs/api/paymentform#paymentform-configurationfields](https://developer.squareup.com/docs/api/paymentform#paymentform-configurationfields) at _t.validateInputType ([https://js.squareup.com/v2/paymentform?ver=2.1.5:1:162258](https://js.squareup.com/v2/paymentform?ver=2.1.5:1:162258)) at _t._validatePaymentMethodOptions ([https://js.squareup.com/v2/paymentform?ver=2.1.5:1:160619](https://js.squareup.com/v2/paymentform?ver=2.1.5:1:160619)) at _t.validateOptions ([https://js.squareup.com/v2/paymentform?ver=2.1.5:1:158114](https://js.squareup.com/v2/paymentform?ver=2.1.5:1:158114)) at _t._initialize ([https://js.squareup.com/v2/paymentform?ver=2.1.5:1:154312](https://js.squareup.com/v2/paymentform?ver=2.1.5:1:154312)) at new _t ([https://js.squareup.com/v2/paymentform?ver=2.1.5:1:153373](https://js.squareup.com/v2/paymentform?ver=2.1.5:1:153373)) at n.value ([https://x.com/wp-content/plugins/woocommerce-square/assets/js/frontend/wc-square.min.js?ver=2.1.5:1:4115](https://x.com/wp-content/plugins/woocommerce-square/assets/js/frontend/wc-square.min.js?ver=2.1.5:1:4115)) at HTMLBodyElement. ([https://x.com/wp-content/plugins/woocommerce-square/assets/js/frontend/wc-square.min.js?ver=2.1.5:1:2372](https://x.com/wp-content/plugins/woocommerce-square/assets/js/frontend/wc-square.min.js?ver=2.1.5:1:2372)) at HTMLBodyElement.dispatch ([https://x.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:3:12369](https://x.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:3:12369)) at HTMLBodyElement.r.handle ([https://x.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:3:9088](https://x.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:3:9088)) at Object.trigger ([https://x.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:3:11488](https://x.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:3:11488))( anonymous) @ paymentform?ver=2.1.5:1 i @ paymentform?ver=2.1.5:1 t @ paymentform? ver=2.1.5:1 t @ paymentform?ver=2.1.5:1 _t.validateInputType @ paymentform?ver =2.1.5:1 _t._validatePaymentMethodOptions @ paymentform?ver=2.1.5:1 _t.validateOptions @ paymentform?ver=2.1.5:1 _t._initialize @ paymentform?ver=2.1.5:1 _t @ paymentform? ver=2.1.5:1 value @ wc-square.min.js:1 (anonymous) @ wc-square.min.js:1 dispatch @ jquery.js?ver=1.12.4-wp:3 r.handle @ jquery.js?ver=1.12.4-wp:3 trigger @ jquery. js?ver=1.12.4-wp:3 a.event.trigger @ jquery-migrate.min.js?ver=1.4.1:2 (anonymous) @ jquery.js?ver=1.12.4-wp:3 each @ jquery.js?ver=1.12.4-wp:2 each @ jquery.js? ver=1.12.4-wp:2 trigger @ jquery.js?ver=1.12.4-wp:3 success @ checkout.min.js? ver=3.9.2:1 i @ jquery.js?ver=1.12.4-wp:2 fireWith @ jquery.js?ver=1.12.4-wp: 2 x @ jquery.js?ver=1.12.4-wp:4 c @ jquery.js?ver=1.12.4-wp:4 XMLHttpRequest. send (async) send @ jquery.js?ver=1.12.4-wp:4 ajax @ jquery.js?ver=1.12.4-wp: 4 update_checkout_action @ checkout.min.js?ver=3.9.2:1 setTimeout (async) update_checkout @ checkout.min.js?ver=3.9.2:1 dispatch @ jquery.js?ver=1.12.4-wp:3 r.handle @ jquery.js?ver=1.12.4-wp:3 trigger @ jquery.js?ver=1.12.4-wp:3 a.event.trigger @ jquery-migrate.min.js?ver=1.4.1:2 (anonymous) @ jquery.js?ver=1.12.4-wp:3 each @ jquery.js?ver=1.12.4-wp:2 each @ jquery.js?ver=1.12.4-wp:2 trigger @ jquery. js?ver=1.12.4-wp:3 init_checkout @ checkout.min.js?ver=3.9.2:1 dispatch @ jquery. js?ver=1.12.4-wp:3 r.handle @ jquery.js?ver=1.12.4-wp:3 trigger @ jquery.js?ver =1.12.4-wp:3 a.event.trigger @ jquery-migrate.min.js?ver=1.4.1:2 (anonymous) @ jquery.js?ver=1.12.4-wp:3 each @ jquery.js?ver=1.12.4-wp:2 each @ jquery.js? ver=1.12.4-wp:2 trigger @ jquery.js?ver=1.12.4-wp:3 init @ checkout.min.js?ver =3.9.2:1 (anonymous) @ checkout.min.js?ver=3.9.2:1 i @ jquery.js?ver=1.12.4-wp: 2 fireWith @ jquery.js?ver=1.12.4-wp:2 ready @ jquery.js?ver=1.12.4-wp:2 J @ jquery.js?ver=1.12.4-wp:2 Viewing 2 replies - 1 through 2 (of 2 total) * [Elvira K.](https://wordpress.org/support/users/treibalen/) * (@treibalen) * [5 years, 9 months ago](https://wordpress.org/support/topic/issues-while-initialising-the-payment-form/#post-13120460) * Hi there [@robbiesharma](https://wordpress.org/support/users/robbiesharma/), * Can you please send me your site URL so I could have a look at Console errors? * I can’t replicate it on my test site so I suspect a conflict with your theme or another plugin happening. Does the issue persist with Storefront theme active and only WooCommerce and Square plugins enabled? * [Elvira K.](https://wordpress.org/support/users/treibalen/) * (@treibalen) * [5 years, 8 months ago](https://wordpress.org/support/topic/issues-while-initialising-the-payment-form/#post-13150204) * Hi there [@robbiesharma](https://wordpress.org/support/users/robbiesharma/) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. * Enjoy the rest of your day and stay safe! Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Issues while initialising the payment form’ is closed to new replies. * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354) * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/) ## Tags * [payment gateway](https://wordpress.org/support/topic-tag/payment-gateway/) * 2 replies * 2 participants * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/issues-while-initialising-the-payment-form/#post-13150204) * Status: resolved