Title: issues communicate with Jetpack!
Last modified: August 4, 2018

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# issues communicate with Jetpack!

 *  Resolved [Kingsley Ibietela Felix](https://wordpress.org/support/users/iamkingsleyf/)
 * (@iamkingsleyf)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/issues-communicate-with-jetpack/)
 * Hello;
 * for the past 5 days now, am having issues with jetpack, it has refused to connect
   properly with my site, other sites on the platform works properly except that
   they don’t use external DNS. below is the error.
 * `SELF:
    Array ( [headers] => Requests_Utility_CaseInsensitiveDictionary Object([
   data:protected] => Array ( [server] => nginx [date] => Sat, 04 Aug 2018 16:53:
   37 GMT [content-type] => text/plain;charset=utf-8 [expires] => Wed, 11 Jan 1984
   05:00:00 GMT [cache-control] => no-cache, must-revalidate, max-age=60 [x-hacker]
   => Jetpack Test [x-ac] => 3.ams _dfw [strict-transport-security] => max-age=15552000)
 *  )
 *  [body] => {“error”:”Unknown Error”,”error_description”:”An unknown error has
   occurred.”}
    [response] => Array ( [code] => 400 [message] => Bad Request )
 *  [cookies] => Array
    ( )
 *  [filename] =>
    [http_response] => WP_HTTP_Requests_Response Object ( [response:
   protected] => Requests_Response Object ( [body] => {"error":"Unknown Error","
   error_description":"An unknown error has occurred."} [raw] => HTTP/1.1 400 Bad
   Request Server: nginx Date: Sat, 04 Aug 2018 16:53:37 GMT Content-Type: text/
   plain;charset=utf-8 Transfer-Encoding: chunked Connection: close Expires: Wed,
   11 Jan 1984 05:00:00 GMT Cache-Control: no-cache, must-revalidate, max-age=60
   X-hacker: Jetpack Test X-ac: 3.ams _dfw Strict-Transport-Security: max-age=15552000
 * {"error":"Unknown Error","error_description":"An unknown error has occurred."}
   [
   headers] => Requests_Response_Headers Object ( [data:protected] => Array ( [server]
   => Array ( [0] => nginx )
 *  [date] => Array
    ( [0] => Sat, 04 Aug 2018 16:53:37 GMT )
 *  [content-type] => Array
    ( [0] => text/plain;charset=utf-8 )
 *  [expires] => Array
    ( [0] => Wed, 11 Jan 1984 05:00:00 GMT )
 *  [cache-control] => Array
    ( [0] => no-cache, must-revalidate, max-age=60 )
 *  [x-hacker] => Array
    ( [0] => Jetpack Test )
 *  [x-ac] => Array
    ( [0] => 3.ams _dfw )
 *  [strict-transport-security] => Array
    ( [0] => max-age=15552000 )
 *  )
 *  )
 *  [status_code] => 400
    [protocol_version] => 1.1 [success] => [redirects] => 
   0 [url] => [https://jetpack.wordpress.com/jetpack.testsite/1/?url=https://healthable.org/xmlrpc.php](https://jetpack.wordpress.com/jetpack.testsite/1/?url=https://healthable.org/xmlrpc.php)[
   history] => Array ( )
 *  [cookies] => Requests_Cookie_Jar Object
    ( [cookies:protected] => Array ( )
 *  )
 *  )
 *  [filename:protected] =>
    [data] => [headers] => [status] => )
 * )
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissues-communicate-with-jetpack%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/issues-communicate-with-jetpack/#post-10563476)
 * Hi there,
 * Thanks for reaching out although I’m bummed to hear you’re having trouble.
 * Even though there were errors preventing Jetpack from communicating with your
   site, everything does seem to be working properly now. You can check the latest
   debug looking good:
 * [https://jetpack.com/support/debug/?url=https%3A%2F%2Fhealthable.org%2F](https://jetpack.com/support/debug/?url=https%3A%2F%2Fhealthable.org%2F)
 * Are you still experiencing this connection issue at all?
    All in all, let me 
   know how it goes and whether I can assist further. Cheers 🙂
 *  Thread Starter [Kingsley Ibietela Felix](https://wordpress.org/support/users/iamkingsleyf/)
 * (@iamkingsleyf)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/issues-communicate-with-jetpack/#post-10563732)
 * `It looks like your site can not communicate properly with Jetpack.`
 *  Thread Starter [Kingsley Ibietela Felix](https://wordpress.org/support/users/iamkingsleyf/)
 * (@iamkingsleyf)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/issues-communicate-with-jetpack/#post-10563735)
 * from my end its still showing that eroor… `It looks like your site can not communicate
   properly with Jetpack.`

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘issues communicate with Jetpack!’ is closed to new replies.

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## Tags

 * [connection](https://wordpress.org/support/topic-tag/connection/)
 * [Plesk](https://wordpress.org/support/topic-tag/plesk/)

 * 3 replies
 * 2 participants
 * Last reply from: [Kingsley Ibietela Felix](https://wordpress.org/support/users/iamkingsleyf/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/issues-communicate-with-jetpack/#post-10563735)
 * Status: resolved