Title: Issues after upgrading plugin
Last modified: June 22, 2017

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# Issues after upgrading plugin

 *  Resolved [melo07](https://wordpress.org/support/users/melo07/)
 * (@melo07)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/issues-after-upgrading-plugin/)
 * I can’t access the master slider section, after upgrading. When I click on the
   link in the admin area, it navigates to the site homepage.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/issues-after-upgrading-plugin/#post-9257560)
 * Hi,
 * Thank you for choosing Master Slider.
 * Could you please explain more in details what is the issue and what do you mean
   by Master Slider section? Do you see Master Slider menu on admin panel? Do you
   have access to Master Slider setting?
 * I will wait to hear from you.
 * Best,
    Averta
 *  Thread Starter [melo07](https://wordpress.org/support/users/melo07/)
 * (@melo07)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/issues-after-upgrading-plugin/#post-9260677)
 * Hi Averta,
 * Yes, when you click on the Master Slider menu item, in the admin panel, it no
   longer takes you to the menu slider dashing/settings page, it redirects you to
   the homepage of the site. I can’t access any of the settings for the master slider
   anymore.
 * Thanks
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/issues-after-upgrading-plugin/#post-9268271)
 * Hi,
 * I tried it myself and everything works!
    Please right click on Master Slider 
   on your admin panel, copy link address, and provide me with that link.
 * Best,
    Averta
 *  Thread Starter [melo07](https://wordpress.org/support/users/melo07/)
 * (@melo07)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/issues-after-upgrading-plugin/#post-9268287)
 * /wp-admin/admin.php?page=master-slider
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/issues-after-upgrading-plugin/#post-9269137)
 * Hi again,
 * This issue may be a conflict with another plugin. So please deactivate all the
   plugins and activate them one by one. In this way, you can determine which plugin
   is conflicting.
 * If the problem persists, change your theme to the default theme.
 * Please let me know the result.
 * Best,
    Averta

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Issues after upgrading plugin’ is closed to new replies.

 * ![](https://ps.w.org/master-slider/assets/icon-256x256.png?rev=1638064)
 * [Master Slider - Responsive Touch Slider](https://wordpress.org/plugins/master-slider/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/master-slider/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/master-slider/)
 * [Active Topics](https://wordpress.org/support/plugin/master-slider/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/master-slider/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/master-slider/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [averta support](https://wordpress.org/support/users/averta_support/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/issues-after-upgrading-plugin/#post-9269137)
 * Status: resolved