issues after update 6.6.0
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hello,
after update 6.6.0 we have some issues1 – we can’t change weight with decimals in out table rate shipping, for example from 0 kg to 0.5 kg after saving we have from 0 kg to 0 kg. we have restored the previous version of plugin woocommerce and works correct so we can save with decimals
2 – the administration, so all backend is slow, restored the previous version is more fast
3 – checking with plugin Site Health we see a request of loopback with this error: cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received. this error is present not only with 6.6.0 but also with previous version of plugin. we deactivated all the plugins and reactivated them one by one and this error compare only with woocommerce plugin active; server side has no problems
thanks in advance for help
AlessandroThe page I need help with: [log in to see the link]
Viewing 4 replies - 1 through 4 (of 4 total)
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Hi there,
Thanks for reaching out.
To better understand the site setup, I need to check the System Status Report of your website.
It will be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Best,
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we can’t change weight with decimals in out table rate shipping
Table Rate Shipping for WooCommerce by bolderelements last update is dated 2022-05-18 while WooCommerce core 6.6.0 was released later on 2022-06-14.
Your Table Rate Shipping plugin probably needs an update to make it fully compatible with the latest version of WooCommerce. We suggest reaching out to the author and checking if there is an available update to fix the issue.
If the author confirms their plugin is compatible then you may want to look for conflicts raised with another plugin or with the theme.
You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
the administration, so all backend is slow, restored the previous version is more fast
Please follow the steps of a conflict test and check if it’s still slow with a basic setup of WordPress, WooCommerce and the default Storefront theme. If you see that wp-admin is not slow reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the culprit.
cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received.
It sounds like a network latency issue on the hosting side. You may want to take a look at this article about the cURL issue 28 connection timeout and this snippet in Github. If you don’t manage to solve it it’s best to get in touch with your host for further assistance.
Best.
Hi there,
It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.
Hopefully, the above info was helpful. If you have further questions, please feel free to open a new topic.
Cheers.
Viewing 4 replies - 1 through 4 (of 4 total)
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