Issue with WooCommerce promo codes

  • Resolved zzanna

    (@zzanna)


    5 months ago

    Hello,
    The plugin is causing an issue with WooCommerce promo codes.
    If I apply a WooCommerce promo code in the cart, it disappears during checkout and I have to re-enter it.
    If I disable the plugin, the problem goes away.
    Can you help me?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support aprokaev

    (@aprokaev)

    5 months ago

    Hello

    Could you share screenshot of section >Pricing Rules>Settings>Coupons ?

    Does this coupon have any usage restrictions? “Individual use” ?

    or probably you use 3rd-part coupon plugin, like a “Smart Coupons”?

    Thread Starter zzanna

    (@zzanna)

    5 months ago

    Hello aprokev,
    here the screenshot

    Thread Starter zzanna

    (@zzanna)

    5 months ago

    No they are standard Woocommerce coupon

    Plugin Support aprokaev

    (@aprokaev)

    5 months ago

    We fixed some bugs (including very simliar bug) recently, we plan to update plugin next week.

    if you submit ticket to https://algolplus.freshdesk.com/ — we’ll send you new version

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.