Support » Plugin: Themify - WooCommerce Product Filter » Issue with using multiple filters

  • Resolved ResenNet

    (@resennet)


    I’ve added multiple filters and selected the option, to only display products in stock.
    If I select a size, then it hides all the sold out items correctly, but if I then also select a Brand, it now displays products that are not in stock anymore… I’ve tried changing “Logical Relationship Between Taxonomies” and “logic” on each of the filters.
    Is there some setting I need to set or is it not possible to what I want?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author themifyme

    (@themifyme)

    Hi,

    If the Logical Relationship on the Main Settings and for all taxonomies are set to AND, then it should work ( if you select Brand + In Stock, then only in Stock Brand should show ).

    Thread Starter ResenNet

    (@resennet)

    This is what I can get to work:
    – Filtering size and in stock

    What doesn’t work:
    – Filtering size and brand and in stock

    I forgot to mention that all products are variable products with size and color as variant and brand just as a attribute

    My settings in the filter are as following:
    – Do not show out of stock products
    – “Logical relationshop between taxonomies” is set to “AND”
    – Show results on the same page
    – Brand filter displayed as checkbox and logic is set to “AND”
    – Size filter displayed as checkbox and logic is set to “AND”

    Plugin Author themifyme

    (@themifyme)

    Hi,

    Please send us a link to your website, to the page where you added the product filters, so we can check.

    Thread Starter ResenNet

    (@resennet)

    Link to the site is here: https://humlumkjoleforretning.dk/automatisk-kladde/

    This should set the filters correctly: https://humlumkjoleforretning.dk/automatisk-kladde/?wpf=filter&wpf_cols=4&wpf_brand=nu&wpf_stoerrelse=xl&wpf_paa-lager=1

    The product: “NÜ – Esa elegant blouse” is sold out but once both brand and size is selected, then it shows. If I then unselect brand, then it hides the product

    Plugin Author themifyme

    (@themifyme)

    Hi,

    Out of Stock products will still show even if Brand + XL is out of stock, but you have the Brand in stock with 2XL size, that’s how WooCommerce / the filter works, if Brand is found in stock, then it will show the product, even if XL is not in stock.

    Thread Starter ResenNet

    (@resennet)

    Okay, that explains a lot… Not the answer I was hoping for…

    Plugin Author themifyme

    (@themifyme)

    Unfortunately that’s how the logic works. If you need help with anything else, please open a new topic, so we can help.

    Have a good day!

Viewing 7 replies - 1 through 7 (of 7 total)
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