Title: Issue with Thumbnail Size
Last modified: November 24, 2018

---

# Issue with Thumbnail Size

 *  Resolved [confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/)
 * (@confusedneedhelp)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/issue-with-thumbnail-size/)
 * Hi,
    Working with the latest versions of the plugin and WordPress. About 12 hours
   ago I made a change to the Thumbnail size, increasing it from 430px to 600px 
   with a corresponding change to the width. I did not think the plugin would change
   anything and the changes would only apply to newly uploaded images. However, 
   the plugin has been working through my 170 listings for most of the day updating
   the thumbnail sizes. The result is that logged in users cannot view any of the
   tags or category pages or the main page which is causing some issues. After waiting
   a long time for the images to be updated it appears there is a problem, only 
   a few images are being updated and they are in a loop. I cannot see any pattern
   to the images that it is constantly updating. Any help is appreciated and the
   sooner the better as always. Many thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/)
 * (@businessdirectoryplugin)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/issue-with-thumbnail-size/#post-10915550)
 * Hi [@confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/),
 * Sorry that you ran into issues here!
 * BD doesn’t automatically resize the thumbnails after you change sizes–that would
   be bad (and do something much like you describe here) so I’m thinking there may
   be a conflict at play.
 * Have you tried a conflict test yet?
 * Here is an article about how to test for theme and plugin conflicts with Business
   Directory, which may help pinpoint the issue: [http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/](http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/)
 * Failing that, you should probably contact us here (with the results of that) 
   so we can dig more deeply: [http://businessdirectoryplugin.com/contact/](http://businessdirectoryplugin.com/contact/)
 *  Thread Starter [confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/)
 * (@confusedneedhelp)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/issue-with-thumbnail-size/#post-10916185)
 * Thanks for the reply. It finally finished updating after almost a day. It updated
   all thumbnails which had originals of 600px or larger. The rest were ignored.
   It happened the same for 2 other sites I have with similar plugins loaded but
   due to the low number of images these sites updated in a few mins.
 * I’m afraid I won’t be able to check for any conflicts as I don’t plan on running
   this process again! Thanks anyway for your reply and hopefully this won’t happen
   to anyone else in the future.
 * Kind Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Issue with Thumbnail Size’ is closed to new replies.

 * ![](https://ps.w.org/business-directory-plugin/assets/icon-256x256.png?rev=2901888)
 * [Business Directory Plugin - Easy Listing Directories for WordPress](https://wordpress.org/plugins/business-directory-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/business-directory-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/business-directory-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/business-directory-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/business-directory-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/business-directory-plugin/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/issue-with-thumbnail-size/#post-10916185)
 * Status: resolved