Issue with the user profile link from the members page

Arun George
(@arunsgeo)

6 years, 7 months ago

Hello,

Today I set up this plugin in my localhost and this plugin is awesome.

But I’m facing some issue with the user profile link.

All the members are listing on the members pages.

For example, this is the members page in the my localhost
http://localhost/TEST2/index.php/members/

This is working fine. But there is an issue with link to view the user profile.

This is the user page link:
http://localhost/test2/index.php/user/arun/

If you see this plugin change the URL from “TEST2” to “test2”. It changed to lowercase so the link is not working. But the correct URL should be like this.

http://localhost/TEST2/index.php/user/arun/

Can you fix this issue?

Thanks!

Best regards,
-Arun

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support Ultimate Member Support
(@ultimatemembersupport)

6 years, 6 months ago

Hi @arunsgeo,

This issue is most likely due to your localhost settings, and rewrite rules in your .htaccess file.
I suggest moving from the localhost to the actual server and this should fix this issue.

Regards.

hitnrun30
(@hitnrun30)

6 years, 6 months ago

I just noticed this as well, all other plugin pages are fine except the profile page, something on that page changes the url to lowercase, I’m doing it from the outside.

Thread Starter Arun George
(@arunsgeo)

6 years, 6 months ago

Hi!

Thanks for the email. I tried this plugin with the live domain and I’m still facing this problem. It converts the URL to lowercase.

Best regards,
-Arun

Plugin Support Ultimate Member Support
(@ultimatemembersupport)

6 years, 6 months ago

Hi @arunsgeo and @hitnrun30,

Can you please clarify your issue and let us know what steps we should take to replicate it. What webserver do you guys using?

Regards.

hitnrun30
(@hitnrun30)

6 years, 6 months ago

I use IIS. if the site has capitals is the path, the profile pager lowercases the path andthe page displays like the user is logged out.

Thread Starter Arun George
(@arunsgeo)

6 years, 6 months ago

Hi,

I use Linux and like I said before if the URL of the website has the capital letter the profile page link lowercases the URL so it goes to 404.

For example:

http://www.EXAMPLE.com is my website URL (I use a staging website but I cant share the URL for some reason).

So the member page URL would be like this:

http://www.EXAMPLE.com/members/

and let say I have a user account named as arun so the URL should be

http://www.EXAMPLE.com/user/arun/
on the member page.

But it displaying like this

http://www.example.com/user/arun/

Since the URL changed to lowercase, it is going to 404.

I hope it helps.

Thanks,
-Arun

Viewing 6 replies - 1 through 6 (of 6 total)

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