Support » Plugin: Flying Pages by WP Speed Matters » Issue with the Cart

  • Resolved ahmadhara

    (@ahmadhara)


    Hello,

    I installed your plugin and it is awesome, but I noticed that I’m having an issues with the cart as I add items or delete items, the cart won’t be updated. So, I deactivated the plugin for the meantime to see what will be the solution.

    Thank you,

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Gijo Varghese

    (@gijo)

    @ahmadhara while creating support tickets, frame questions with as much info as you can, include the site URL, how to reproduce the issue etc.

    Which the above information, I can’t debug the issue. A lot of e-commerce sites are using Flying Pages without any issues.

    All I can say is, make sure to exclude links like add to cart and remove from cart.

    Thread Starter ahmadhara

    (@ahmadhara)

    Hello,

    Thank you for the swift reply πŸ™‚

    Sorry for not including the URL in my previous message. I applied your recommendation and actually I saw some improvement however, there is still few glitches. For instance, when I try to remove the last item from the cart, the item stays in the cart when the page is refreshed.

    Here is the URL: staging.dukkanalhara.com

    You may try to add items to the cart and removing them, the issue might reproduced.

    Thank you again for making such a great plugin.

    Plugin Author Gijo Varghese

    (@gijo)

    @ahmadhara I tried adding and removing item to cart. Everything is working fine

    Thread Starter ahmadhara

    (@ahmadhara)

    Hello Gijo,

    Thank you for your swift response again πŸ™‚

    I think it is working fine now, I will keep testing and just in case it happened again I will let you know.

    I may record the screen to show exactly what is happening.

    Thanks again and have a wonderful day

    @gijo

    I can confirm I have this very exact same problem on several websites.
    Anything related to cart page is not working such as adding, updating, deleting, the cart page does not reflect until you manually hit F5 on the cart page then it suddenly updates.

    I already triple check all settings. I have added exclusion words.
    By default your plugin already adds /cart but still it does not work.
    I also have some pages in other names in my language and added /winkelmand but still this does not work.
    And it is 100% coming from your plugin because when I disable it, everything works back to normal.

    Since I can replicate this exact bug over and over on multiple websites, this is no coincidence.
    Either there is a bug in the way how your plugin handles interactions with the cart or that wordlist is ignored for cart page.

    If you want to troubleshoot more indepth, let me know how I can contact you and happy to help you improve this.

    Thanks

    Fabio

    Plugin Author Gijo Varghese

    (@gijo)

    @7grafix without sharing the URL of the site I won’t be able to help

Viewing 6 replies - 1 through 6 (of 6 total)
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