• Resolved zhuque951

    (@zhuque951)


    I am using terawallet for customer credit and credit purchase(https://wordpress.org/plugins/woo-wallet/)

    Case 1
    https://imgur.com/a/drtSzsO
    check image here.
    product 100USD
    Wallet has 100USD and it got deduct.
    It should be 0.
    but plugin count on product price.

    Case2
    https://imgur.com/a/Jj6Ar1c
    product 120USD
    Wallet has 100USD and it got deduct.
    balance should be 20USD,and fee should be 1usd on 20USD and 21USD in final.
    However there still count product price as 6USD.
    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @zhuque951,

    Apologies for the delay in response.

    Thank you for the screenshot.

    Could you please check whether you have disabled the setting as shown in the screenshot or not? https://prnt.sc/vdyqk4. If not, then try disabling that setting and check whether the issue still exists or not.

    If the issue still exists, then it would be great if you can share the steps to replicate the issue and the screenshot of the Wallet plugin setting which you have kept so that we can try once by doing the same.

    Please do let us know.

    Regards,
    Kenil Shah

Viewing 1 replies (of 1 total)
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