Support » Plugin: TeraWallet - For WooCommerce » Issue with tax calculation

  • Hello,

    If the wallet amount doesn´t cover the cart total the wallet amount is applied as rebate on the product price. Issue is that woocommerce calculates tax after rebates so the payment with wallet amount actually reduces the VAT for the product.

    Also it reduces the total amount that is invoiced to the customer which leads to wrong financial data.

    If the wallet amount covers the cart total everything is fine as in this case the wallet amount really works as a payment getaway with no implications on cart total and tax.

    Any way to fix this as the way it is currently working for me I can´t use the otherwise great wallet functionality.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • I have a similar issue, but on a wallet credit order. The wallet is credited with the total amount without VAT, and I don’t see where to change that.

    • This reply was modified 8 months, 1 week ago by raphale.

    I also started with this issue. So I have same. But I read that in Germany you usualy do not raise VAT on a coupon or topoff sale. The actual sale happends on product sale. So that is why I deactivated VAT on wallet product and now face the issue described above.

    I fix my problem with that :

    function upv_woo_wallet_credit_purchase_amount($order_sub_total, $order_id) {
    $order = wc_get_order( $order_id );
    return $order->get_total();
    }

    add_filter(‘woo_wallet_credit_purchase_amount’, ‘upv_woo_wallet_credit_purchase_amount’, 10, 2);

    Hi,

    I tried but it didn´t help. With which setting is this supposed to help? Wallet product with VAT enabled on Wallet product?

    No support from dev team? I am willing to buy premium but for that it needs to work.

    Dominique

    Plugin Contributor Moumita Adak

    (@moumitaadak)

    Hi @domdeutz

    Sorry for the delay in response. We understand your concern and this can’t be implemented we are looking for optimal solution for this issue and will update you accordingly.

    Thank you.

    Thanks – I appreciate your feedback and I am happy to become a paying customer once we get this working.

    timh1004

    (@timh1004)

    I have the same issue with this plugin.
    Actually, it provides great functionality, but is not possible to use it within countries where all prices are shown with VAT included.
    There should be a setting, whether wallet credit is including or excluding VAT.
    Please let us know when we can expect such setting because otherwise it is not possible to use this plugin in countries within Europe.
    Thank you!

    Hey – any update on a given timeframe for a fix?

    domdeutz

    (@domdeutz)

    Is really no one using this plugin with a tax setting? Can´t be the only one for which the plugin is useless because of wrong tax calculation?

Viewing 9 replies - 1 through 9 (of 9 total)
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