Support » Plugin: Directorist - Business Directory Plugin » Issue with Submission Form

  • Resolved adamaco

    (@adamaco)


    Hello, I am having issues with adding listings to the Site from the front end. When you fill out the form on the front end of the site, not all of the fields will save in the backend and therefore won’t be added to the listing page. Additionally, the selected payment plan does not apply as well. In the back end of the site it will display “No Plan”. See screenshot https://gyazo.com/91dec87f88758d3bbe7f279f31052732
    You will also notice that the category and location didn’t apply. A lot of the other custom fields didn’t save as well.

    The page I need help with: [log in to see the link]

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  • I have similar issues, though most commonly it seems with the images not being uploaded. Very frustrating.

    Plugin Support Rafiz Sejim

    (@rafizsejim)

    Hello @adamaco

    Thank you for reaching us.

    We are sorry for the trouble. The issue you are having is related to the Pricing Plan extension therefore, we are unable to provide support here as per the WordPress forum guidelines. please contact our official support here https://directorist.com/contact

    @nycbrook We are trying to replicate the image issue and will reply to your other thread soon.

    Regards

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