Support » Networking WordPress » Issue with subdomain installation – can't create new site

  • Resolved crispmedia

    (@crispmedia)


    I am running a subdomain multisite installation. My developer has successfully created two sites for me, plus the main site, and mapped them correctly, so I know that it’s doing what it should be doing. However, I cannot seem to create a fourth site using the “Add New Site” function. Here are the symptoms:

    1. Dashboard for site 4 is created. However, it doesn’t not appear as an option from the “My sites” dropdown from the top menu bar. It does appear, however, when selecting Sites > All Sites.

    2. Going to the domain x.domain.com doesn’t display anything. Just an empty page with no source code.

    3. Blogs.dir folder for site 4 has not been created. Is this an issue? Does it get installed when a file is uploaded?

    4. DB Tables *seem* to be installed correctly. In PHPMyAdmin, I see the 9 DB default tables that should be installed at the blog level.

    Something funky is definitely happening. Would appreciate any suggestions you might have.

    Thanks,
    Christine

Viewing 7 replies - 1 through 7 (of 7 total)
  • Dear Christine.
    seems you are not login as super admin, please check your register email, maybe there is an activate email in it

    Andrea Rennick

    (@andrea_r)

    Customer Care at Copyblogger Media and Studiopress

    1. Dashboard for site 4 is created. However, it doesn’t not appear as an option from the “My sites” dropdown from the top menu bar. It does appear, however, when selecting Sites > All Sites.

    If you added a new site and used a different email address than the one associated with your username – then it is not “your” site.

    2. Going to the domain x.domain.com doesn’t display anything. Just an empty page with no source code.

    That means a php error. Did someone delete the default theme?

    3. Blogs.dir folder for site 4 has not been created. Is this an issue? Does it get installed when a file is uploaded?

    The blogs do not live on the server. That folder is only for uploaded media files. Nothing else.

    4. DB Tables *seem* to be installed correctly. In PHPMyAdmin, I see the 9 DB default tables that should be installed at the blog level.

    Good trubleshooting becasue that would have ben my next question. 🙂

    Check for the twentyeleven theme in the theme folder.
    Try to login to the admin area of the new site.

    @wdisk, yes, I was logged in as a a Super Admin, so that was not the problem.

    @andrea_r, WOOHOO. It was a theme problem. Seems that my developer created a child theme based on another theme and both needed to be activated.

    Twentyeleven theme was deleted. Do you recommend keeping it as a best practice even though I have other themes installed?

    One last question: in the process of troubleshooting, I was adding and deleting sites. I am now on Site 7 and if I were to create a new site, it would create Site 8. The site tables are still in the database for sites 4, 5 and 6.

    Is there a way for me to now create a site “4”?

    Not a big issue, but I know that it’ll annoy me. 🙂

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    Yes. Keep 2011 all the time. Even if you never use it. (It has useful code snippets).

    Also you can change the default theme in your wp-config.php so that you don’t default to that theme: http://wpmututorials.com/how-to/change-the-default-theme-for-sites-without-a-plugin/

    Basically, something like this on your config file:
    define('WP_DEFAULT_THEME', 'classic');

    where ‘classic’ is replaced with the folder name of your theme.

    (and no, you can’t reuse the table numbers – once blog ID 4 is used, it’s used. Don’t mess with it 😉 )

    Andrea Rennick

    (@andrea_r)

    Customer Care at Copyblogger Media and Studiopress

    Do you recommend keeping it as a best practice even though I have other themes installed?

    Yes I do. Even if you change the default theme via plugin or config file, I like to keep it around, just in case.

    Not a big issue, but I know that it’ll annoy me. 🙂

    No one sees those numbers but you. 🙂 (Not OCD but CDO as it should be? ;P )

    haha. Ok. I’ll get over it (maybe).

    Thanks everyone. Site’s installed. Domains are mapped. Life is good.

    Happy Monday.

Viewing 7 replies - 1 through 7 (of 7 total)
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