Support » Fixing WordPress » Issue with slow load times or site being down on and off

  • Hi,

    Really confused about what to do first here.

    I have the following wordpress site: http://www.rotimosoul.com

    Which sometimes loads very slow and sometimes doesn’t even appear. I have contacted my hosting company to see if there is a server problem and they said my site might have a plug-in that uses caching and that can mess up with the site therefore they recommend to try swiching off the plug-ins one-by-one to see if one of them is affecting the site.

    I did this and nothing really changed too much and sometimes the site loads just fine with all the plugins activated.

    I also read in Google Developers that is a good practice to define chaching on the server side: https://developers.google.com/speed/docs/best-practices/caching which kind of contradicts what my hosting says.

    Could anyone have a quick look and let me know which is the right path to take to make sure the site loads fine and quick?

    Thanks,

    Daniel

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Daniel,

    Use of caching plugin is always recommended. When the website is unreachable, what type of errors are being generated? Do you get a time out or what?

    Hi John,

    Thanks for your reply.

    I usually donĀ“t get any error message just the site just keeps trying to load with a “trasfering data from…” message at the bottom left corner, sometimes it loads after a minute or sometimes doesnt load at all. As I said earlier occasionally the site loads just perfect and in seconds.

    My hosting tech support keeps saying the following:

    “caching within a shared environment can have an adverse effect in that it slows the performance of the site rather than speeding it up.”

    Any ideas?

    Never heard this one to be honest.

    Well, to answer their question, disable the caching plugin for a month or so and keep statistics of how the website performs. I.e. if you ever notice slowdowns or not etc.

Viewing 3 replies - 1 through 3 (of 3 total)
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