Support » Plugin: WooCommerce » Issue with shipping and VAT

  • Resolved sirrahikkala

    (@sirrahikkala)


    Hey,

    It seems that woocommerce has fundamental flaw/feature how it calculates shipping with taxes such as VAT. Since there is only option to have shipping tax free or added with VAT, it does not work when you want to provide fixed shipping to your customers to different countries. This is especially “critical” now since EU vat laws have changed in many countries where you charge VAT based on customer country. Now that the shipping VAT is counted on top of the fee, the total shipping costs changes based on VAT rate of each country. There should be an option/checkbox which calculates taxes either included or added. This is especially worrisome since many logistics companies such as DHL provides customers (sellers) fixed shipping fees to larger regions.

    The same issue was with the product prices but Woocommerce itself provides snippet to functions.php “Prices including tax – Experimental Behavior” https://github.com/woocommerce/woocommerce/wiki/How-Taxes-Work-in-WooCommerce (which talks about 2.5 version and should be updated)

    I need urgently this solved, either snippet or plugin etc. if the Woocommerce won’t change the base logic which prevents fixed shipping fees in multiple countries (I know, sounds ackward).

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  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @sirrahikkala,

    The only options within the WooCommere plugin for calculating shipping taxes are the ones you referenced which would either calculate the tax for shipping or not calculate any taxes for shipping.

    With regards to the recent EU VAT changes on the 1st of July there is some documentation related to those which you can find below.

    https://docs.woocommerce.com/document/eu-vat-july-2021-changes-ecommerce-and-woocommerce/

    As WooCommerce is an open-source project anyone can contribute to the plugin and help with improvements. If you feel WooCommerce is lacking some required functionality with regards to the available tax calculations it offers you can open an enhancement request on the plugins public Github developer board.

    https://github.com/woocommerce/woocommerce/issues

    I hope this helps and thanks for contributing any feedback and improvements you may have.

    Thread Starter sirrahikkala

    (@sirrahikkala)

    Hey @stuartduff

    Thank you for your message and addressing the issue. I am not too familiar with the github as environment, so I’m bit hesitant to start using it now for this. This same issue seems to be raised regularly here in WordPress.org so I would think someone would have raised the issue already maybe. I checked my friend who works with Shopify and he said that they do not have this kind of issues there so I hope this gets eventually fixed since it could be just simple setting.

    • This reply was modified 10 months, 2 weeks ago by sirrahikkala.
    • This reply was modified 10 months, 2 weeks ago by sirrahikkala.
Viewing 2 replies - 1 through 2 (of 2 total)
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