Issue with setting limits for certain tickets

  • Resolved urkvmdr

    (@urkvmdr)


    4 years, 6 months ago

    Hi

    First of all I am using the free plugin, maybe it doesn’t work for there version?

    I am trying to use set a field to select a ticket (category, price, a maximum number of tickets available) using [paytium_field type=”label” label=”Division 1″ required=”false” amount=”130,00″ limit=”12″ limit_message=”Division 1 full, request waitinglist” item_id=”Division1″ /]

    I think I have followed the instructions as described at https://www.paytium.nl/handleiding/limieten/

    Please advise what I am doing wrong

    The form I use at the page looks like:

    [paytium name=”Formulier naam” description=”Amsterdam Open 2020″]
    [paytium_field type=”label” label=”<h3>Team Information</h3>”/]
    [paytium_field type=”label” label=”Division 1″ required=”false” amount=”130,00″ limit=”12″ limit_message=”Division 1 full, request waitinglist” item_id=”Division1″ /]
    [paytium_field type=”label” label=”Division 2″ required=”false” amount=”130,00″ limit=”12″ limit_message=”Division 2 full, request waitinglist” item_id=”Division2″ /]
    [paytium_field type=”label” label=”Division 3″ required=”false” amount=”130,00″ limit=”12″ limit_message=”Division 3 full, request waitinglist” item_id=”Division3″ /]
    [paytium_field type=”label” label=”Division 4 (youth, senior, beginners)” required=”false” amount=”130,00″ limit=”12″ limit_message=”Division 4 full, request waitinglist” item_id=”Division4″ /]
    [paytium_field type=”label” label=”Ladies division” required=”false” amount=”130,00″ limit=”12″ limit_message=”Ladies division full, request waitinglist” item_id=”Division5″ /]
    [paytium_field type=”radio” label=”Accomodation” options=”Yes, we would like to use the campsite/No, we will find accommodation for ourselves” required=”true” /]
    [paytium_field type=”label” label=”<h3>Contact Information</h3>”/]
    [paytium_field type=”text” label=”Name” required=”true” /]
    [paytium_field type=”text” label=”Address” required=”true” /]
    [paytium_field type=”text” label=”Postal Code” required=”true” /]
    [paytium_field type=”text” label=”City” required=”true” /]
    [paytium_field type=”text” label=”Country” required=”true” /]
    [paytium_field type=”text” label=”Phone” required=”true” /]
    [paytium_field type=”email” label=”E-mail” required=”true” /]
    [paytium_field type=”label” label=”Terms & Conditions”/]
    [paytium_field type=”checkbox” label=”” options=”The team confirms the registration for the Amsterdam Open 2020 event/The team accepts the responsibility for accidents and injuries/GDPR – the team allows the organisation to use the provided information for administration, communiation of event details and other use within the scope of the event” required=”true” /]
    [/paytium]

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor davdebcom

    (@davdebcom)

    4 years, 6 months ago

    Hi

    You’r form actually looks ok. Should work in all versions.

    But I am seeing a lot of nice ” instead of the straight ones. The easiest solution is to copy your form, remove it, then click on “Text” in the editor and paste it there, then save and try again in the site.

    Does that help?

    Kind regards
    David

    Thread Starter urkvmdr

    (@urkvmdr)

    4 years, 6 months ago

    Hello,

    I don’t think it’s the ” or so.

    Again to prevent confusion, I am using the free version, I haven’t completely filled in the details for my bank etc. Just trying to setup a first form.

    Not sure what goes wrong, but another think I noticed. I copied your example code (see below) from your documentation pages and ran it, what strikes me odd is the fact the ‘Vast bedrag’ line only shows the text=label, but I cannot select it (see http://new.mdr.nu/test/). Again the type=”label”.

    If I remove all other options and only leave the ‘Vast bedrag’ option and submit the form, it gives an error ‘no amount selected’. Which is correct as I cannot and haven’t selected anything.

    So both in ‘Vast bedrag’ and limited amount of tickets, the type=label is used and I cannot select the choice. Any relation?

    The fact that it’s a type=label suggests you cannot select it

    [paytium name=”Formulier naam” description=”Product naam” button_label=”Bestelling plaatsen”]
    [paytium_field type=”open” label=”Open bedrag, incl 21% BTW” amount=”25″ tax=”21″ /]
    [paytium_field type=”label” label=”Vast bedrag, €25 incl 6% BTW” amount=”25″ tax=”6″ quantity=”true” /]
    [paytium_field type=”dropdown” label=”Bedragen dropdown” options=”70/80/90″ options_are_amounts=”true” tax=”21″ /]
    [paytium_field type=”radio” label=”Bedragen radio buttons” options=”70/80/90″ options_are_amounts=”true” tax=”21″ /]
    [paytium_field type=”checkbox” label=”Bedragen checkbox” options=”70/80/90″ options_are_amounts=”true” tax=”21″ /]
    [paytium_total /]
    [/paytium]

    Thread Starter urkvmdr

    (@urkvmdr)

    4 years, 6 months ago

    P.s. I really tried your suggestion and different quotes, but no luck.

    So I hope you see something or think of something. Especially as the example code when copied 1-1 gives problems.

    Thanks, Bart

    Thread Starter urkvmdr

    (@urkvmdr)

    4 years, 6 months ago

    Can I debug something? To see if something else is giving conflicts?

    Wordpress 5.2.3, Avada theme

    Thread Starter urkvmdr

    (@urkvmdr)

    4 years, 6 months ago

    NOTE: please ignore the remark regarding the ‘Vast bedrag’ = [paytium_field type=”open” label=”Open bedrag, incl 21% BTW” amount=”25″ tax=”21″ /]

    That one works fine, I didn’t see the field to fill-in the quantity at first as it was on the far right and shifted a bit due to alignment of fields.

    So I am only stuck with limit problem

    I checked another web browser (Firefox), same issue.

    I just don’t get a field to enter the number I want to order. The form is doing calculations as it show a total as if the number entered was 1. My amount is set to 25, total is also 25.

    With the ‘Vast bedrag’ line I see a QUANTITY=TRUE which suggests a field will be shown to enter a number. That QUANTITY is missing and doesn’t work for the limit case.

    Plugin Contributor davdebcom

    (@davdebcom)

    4 years, 6 months ago

    Hi @urkvmdr

    It should work the same in all versions, and the Mollie account doesn’t have to be set up completely for this to work.

    what strikes me odd is the fact the ‘Vast bedrag’ line only shows the text=label, but I cannot select it (see http://new.mdr.nu/test/). Again the type=”label”.

    This is correct, it’s a static label that is always selected by default.

    If I remove all other options and only leave the ‘Vast bedrag’ option and submit the form, it gives an error ‘no amount selected’. Which is correct as I cannot and haven’t selected anything.

    Does it have an amount=”25″ option?

    Really, please check the ” issues, because I copied your form and got those issues on my test site.

    There is no debug for this. Can you share the current form you are using?

    Update: only now read your message to ignore previous messages.

    Can you email me david@paytium.nl?

    Kind regards
    David

    Plugin Contributor davdebcom

    (@davdebcom)

    4 years, 5 months ago

    I have received your email and will continue discussing this there, thank you for your patience.

Viewing 7 replies - 1 through 7 (of 7 total)
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