I’m having issues with the [clean-login-restore] functionality. I have the [clean-login] shortcode and the restore shortcode on the home page. Both are displayed until the person is logged in. Everything functions as expected, but if the person lost their password, the functionality of the [clean-login-restore] does not seem to work correctly.
If a visitor lost their password, they enter the email address for their account. Click Restore Password and they are notified about the email to reset with a link.
The restore link provided in the email is something like: http://email.mailsend.grayguns.com/c/eJxVjs0KhCAUhZ_GluG9V80WLgai1whTs6A_tBjm7SeZ1cDZHM7h4_NmlJbjWC0GOWgA4JxQAK-h1l1DJBvqlOqlAmCCb-LONG-STRING-OF-CHARACTERS
When you click on the link, the URL switches to https://dealers.grayguns.com/?pass=W09s3hRC (or something different as that seems to be the reset password.
BUT, the new password box – where I guess you should be able to see the password? – looks like this…
Can you help? Need this to be a lot “cleaner” for the site visitors
The page I need help with: [log in to see the link]
- The topic ‘Issue with resetting password feature’ is closed to new replies.